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Marianne WangelMarianne Wangel 

You have fucked up my computer!!

To AVG.
You have completely fucked up my computer by your latest, 10 hours durance, "de-fragmentation" of my computer.
"Ghosts" appear all the time in my browser.  All scrolling is unsmooth, and my pc is suddenly very slow.
Now your own compagny appears as ghost as well, asking me for money for cleaning up what you have destroyed.

And it is impossible to find an entrance to your support.

Please answer me on my webmail: mariannewangel@live.dk

Regards,
Marianne Wangel,
License no.: IMZMZ-RUIY6-923MR-QMZP3-CMI6U-E4GKJ
 
Alan BinchAlan Binch
Marianne, Please refrain from using foul language on the Community.. Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru
Marianne WangelMarianne Wangel
To Guru
Thank you, I have already tried a million times to submit my comment and question at the above mentioned http://support.avg.com/support_contact_form.
But strangely enough, you have not installed a button to "send" or "submit" question. -In this way your support is worth nothing!
I am really loosing my patience with your compagny and your methods. You are about to look very much like Bullguard, whom I turned my back to, coming to you.
You have installed a pathway into my browser to all sorts of foul play compagnies, such as Omiga Plus, Bet 365, Reimage, Golden Goose, Star Stable etc. etc. -These methos call for foul language!
M.Wangel
Alan BinchAlan Binch
Marianne, I've just used the link for a trial submission & it's working....
Your issue has been successfully submitted to AVG Customer Care.
1 Call this number
United States:  +1 877 469 8630
Great Britain:  +44 (0) 800 085 3496
Australia:  +61 1800 230 463
New Zealand & Pacific Islands:  +61 2 8015 2133
Calls from outside the US, UK or AU may be subject to charges from your telephone provider.
2 Give the agent this ticket number:
xxxxxx [Number was provided]
Note: The ticket number is only valid for 60 minutes.
AVG Guru
Alan BinchAlan Binch
Marianne Wangel quote "But strangely enough, you have not installed a button to "send" or "submit" question"....
Marianne, There is 'Click to contact us' & a phone symbol which brings up the detail shown in my previous posting.
AVG Guru
Bruce SawyerBruce Sawyer
Sounds like PC TuneUp strikes again! Did you know that Windows defragments your hard drive automatically? More importantly, did you know that PC TuneUp has a Rescue Center to undo harmful changes? I hope you aren't running the version in which Rescue Center crashes when you try to use it, anyway here's a link that explains how to use it:
https://support.avg.com/SupportArticleView?urlname=How-to-restore-changes-made-to-your-computer-by-AVG-PC-Tuneup
AVG Swami
Marianne WangelMarianne Wangel
Dear Swami
Thank you for your answer.
-How could AVG even THINK of producing a program, PC TuneUp, that only makes problems??
I have now uninstalled the PC TuneUp, but the problems remain.
Please tell me what to do?
Marianne
Alan BinchAlan Binch
Marianne Wangel quote "I have now uninstalled the PC TuneUp, but the problems remain"....
Marianne, Did you apply the article 'Restore changes made to your computer by AVG PC TuneUp' before you uninstalled PC Tuneup?.
AVG Guru
Marianne WangelMarianne Wangel
Yes, but I had difficulty finding out.
What shall I dog now??
ZbynekZbynek (Avast) 
Hi Marianne,
AVG doesn't install anything pointing you to games etc.
I recommend start with uninstalling all unknown/unused programs and browser addons.
Thanks
Marianne WangelMarianne Wangel
Hi Zbynek. 
AVG most certainly has destroyed the peace on my computer.
Even though I have a normally totally wellfunctioning ADD-Block, commercials are also now popping up all the time. Desturbing my reading.
-Along with all the 18 browser ghosts that I have received so far: Omiga plus, Bet 365, Reimage Windows pc reparation, Golden Goose, Star Stable, Find someone to fuck, V9x22 Surveys, AVG Automatic Maintanance, First Date, Danish Gambling, Unibet, Cine Dhest, Surveys, 100 Spins, Best Price, Top Deals, Compare.
PLEASE TELL ME WHAT TO DO?? 
Marianne
 
ZbynekZbynek (Avast) 
Did you checked Browser addons and installed programs?
If yes please provide us with GMER and diagnostic output.
Thanks
Alan BinchAlan Binch
Marianne Wangel quote "PLEASE TELL ME WHAT TO DO??"....
Marianne, AVG [Zbynek] recommend you start with uninstalling all unknown/unused programs and browser addons.
AVG Guru
Marianne WangelMarianne Wangel
Hi Zbynek and Alan
I have now first deleted all visible programs that could desturb the computer.
-This helped A LOT!
But there still remains unvisible adds on pages which are 100 % free of adds. I can tell, because my ADD-Block detects severeal hundreds when I am on this page. 
And I still can't remove the ghost browsers which stay on my pc: Omiga Plus and Bueno Search.
I have now performed the above instructed GMR, and have this information to you: mariannewangel@live.dk_28111242.7z
Hope you can help me now.
Sincerely, Marianne
 
ZbynekZbynek (Avast) 
Hi Marianne,
You can try refer to those removal guides Omiga plusBUENO SEARCH, but in general it is as I already recommended combination of installed program and browser addon.
Thanks
Brian ABrian A
AVG Tune-up has jacked up my computer as well. Said it was a FREE one time cleaning. Once downloaded it caused me to not be able to open and Office apps such as Outlook, Excel etc etc. It changed my background. It moved all desktop icons to left and everyti me i restart PC, the whole desktop resets. I couldnt even get a browser to open until I finally got the program deleted. My PC is still screwed up as we speak and no idea how to fix it. This is a MAJOR issue for me because my work email is Outlook... and now I cannot access the thousands of emails saved. Any assistance in fixing this would be greatly appreciated. btw, I called AVG and they gave me no help. I then today see this feed where someone said to rescue PC... well I wish I had known that before deleteing the program. I guess I am just screwed now. Thanks AVG!!!
 
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