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Matematike Inxhinieret How do I really uninstall AVG Protection?
AVG AntiVirus is proving impossible to uninstall from my computer. I tried all the recommendations: uninstalling from the Programs list (failed, a window pops up and reads "Unexpected Error! Sorry we've run into a problem during installation. Error code: 0xe0010002). I tried the AVG Remover, but it doesn't even find AVG Protection. Messages pop up in my Windows 7, indicating that I don't have an antivirus program installed. Yet, when I right click on any file, I get the option to scan the file using AVG. I have a folder in Program Files that is full of AVG files. I can scan files when I right click on them (I get the message: scan finished!). Are you intentionally trying to make AVG impossible to uninstall? Most people would not mind checking the Program Files folder and the right click menu after uninstall, but personally I am very annoyed by this experience. I was trying to temporarily uninstall AVG but I am having a terrible experience now and I am in doubt. I know this is a free product and you don't have to work without getting any benefit, but I should have the right to uninstall your product. Can you help me?
We are sorry for the inconvenience. The latest version of AVG can be uninstalled from the control panel, if you get error please follow the below steps:
Download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing AVG 2017 and its traces.
Open tool
User Account control - click "Yes"
Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compability)
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
Click "Restart computer"
Open AVG_Remover.exe (http://download.avg.com/filedir/util/AVG_Remover.exe)
User Account control - click "Yes"
Click "CONTINUE"
Select all products, and click "Remove"
Click "Restart" and restart PC
After restart Click "Run" (Open file – Security Warning dialog) and let AVG Remover remove traces
Restart PC again
This will uninstall AVG completely from your computer.
Thank you.
it took me about an hour to delete every file in safe mode.
almost everyone was advising to use the remover tool! only this is for early avg versions, nothing found, u cant delete it through apps & programs as well. I even came to a point where i was editting my own register files. What kind of software requires a removal tool. after a 3 day long fight with this process i came across this topic and was mad to find out there is also a clean tool for 2017 versions.
TL:DR - was planning to reinstall avg, because of the pains of this process > going for windows defender instead. + made me register to comment to share this horrible experience.
I am sorry to know about the inconvenience that you experience with latest version of AVG.
The uninstallation of AVG program will be as quite as easy like you perform other program uninstallation from control panel.
If this method fails, we suggest our customers to go for the AVG Clear tool for 2017 version.
We will take this as a feedback and pass it to developers team. We assure you that immense effort will be implemented and make sure that this kind of inconvenience doesn't happen in mere future.
Thank you.
I havfe had the same problems as all others posting in this thread
I had to use Google to find out that AVG have a soution to the problem . . . . a solution that has not been incorporated into the product.
I have been a loyal user of AVG for over 10 years - suddenly I am disappointed by AVG's appallingly amateur performance.. It will take a small miracle for AVG to win me back.
Happy New Year - now get your act together
Please accept my apologies with regards to the AVG software not living up to your expectations. Were you able to run AVG Clear and AVG Remover tools to completely uninstall AVG?
If I use Windows uninstall I get the message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". I am the sole user on the machine and have administrator privileges.
If I run AVG_Remover is says "AVG Remover did not find any active AVG product within your system ..." If I then press the "Run Anyway" button is appears to run and eventually asks me to reboot. I do that but AVG is still there.
If I run AVG_Clear it just runs and runs and runs with no apparent end.
At startup I get a message about a AVG process being unable to run.
If under task manager I try to stop the AVG Process it says I am not allowed to do that.
How do I get rid of AVG?
Cheers
I regret to hear the issue persist despite your efforts to resolve it. I would request you to boot your PC to safe mode ( http://support.avg.com/SupportArticleView?urlname=How-to-reboot-your-computer-into-Safe-Mode ) and run AVG Clear tool from there.
Many thanks for that. It took a few attempts to get safe mode up, but once I had, I ran AVG Clear and it did indeed clear AVG from my machine.
Thank you again
Alan
Glad to know that the issue has been fixed. We appreciate your efforts in trying to fix the issue. Please feel free to let us know if you require any further assistance. Thank you!
I understand the inconvenience caused, let's work together to fix this issue. Regarding AVG Clear tool in Safe mode: We recommend our customer to run AVG Clear tool in Normal mode, if possible. If we are receiving any error message while running AVG Clear tool in Normal mode then only we request our customers to run it in Safe mode (Safe mode with networking). If you have already run AVG Remover tool on your computer then there is no need to run it again after AVG Clear tool. However, for the best result I request you to follow this article on your computer, this will help you to remove AVG completely along with any previous traces and then do a fresh installation of AVG Internet Security. May I know if you want to reinstall AVG Internet Security or AVG Internet Security - Unlimited.
Best regards,
Alok.
I am glad we have fulfilled your expectations. You're welcome!
Did you follow the uninstallation steps provided in this article http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG ? If you face any difficulties, please use the AVG Clear tool mentioned in this article to remove all the AVG traces from your Device.
1.Click "Start" and select "Control Panel."
2.Click "Uninstall a Program" under Programs in the Control Panel window.
3.Select the "AVG" program in the list and click the "Uninstall" button on the toolbar.
4.Click the "Uninstall" button in the Repair and Uninstall Options window that appears.
5.Click the "Next" button to uninstall AVG.
6.Restart your system after the uninstallation completes. Click "Restart Now" to restart immediately or click "Restart Later," save your work and then restart your system (http://www.jeux2skate.com).