Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
Holly Van HoweHolly Van Howe 

AVG Won't Update on Windows 10

My AVG Internet Security says that AVG is out of date.  When I click on it to update, it goes to an update page.  I press UPDATE again and it states that it updates but never does.  It says that the update downloaded, but my main ZEN page says that AVG is still out of date.  What's the deal?
Sreedevi PadmakumarSreedevi Padmakumar (Avast)
Hello Holly,
Sorry to know that you have issues in updating AVG.
Please review this link http://avgread.me/1BVxDSY and  run repair installation of AVG Internet Security program.
Please feel free to contact us if the issue persists.
Thank you.
Wayne YoungWayne Young
I have done this twice. it still gives me the same error.
Alok KumarAlok Kumar (Avast)
Hello Wayne,
I'm sorry to hear that you're experiencing issues with AVG updates. Please share a screenshot of the AVG user interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Wayne YoungWayne Young
AVG Interface

I hope I understood correctly.
Wayne YoungWayne Young
AVG Interface

Hope I understand correctly with what you mean by AVG user interface.
Wayne YoungWayne Young
AVG Interface
AvinashAvinash (Avast) 
Wayne,
Thank you for providing the screenshot. I see that your AVG Internet Security is fully active and it is not showing an error message to download the updates.

If you need anything else, do not hesitate to let us know.
Wayne YoungWayne Young
Not according to windows 10. Here are screensots of what I get everytime I boot up my pc.
notification

notification 2

notification 3
AvinashAvinash (Avast) 
Holly,
Thank you for providing the screenshot of the warning message. I also see that you have multiple licenses for same product. If you would like, we can help you to merge them into a single subscription. I would suggest you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to resolve the update issue and merge your licenses.
Triacona ShellsTriacona Shells
I have a similar issue except on avg and avg zen it says avg is out of date click to fix, and when I click to fix it goes to the update screen and checks for an update and then says no update needed. But when going back to avg or avg zen it says it is still out of date.
Alan BinchAlan Binch
User Triacona Shells has posted their own topic (https://support.avg.com/answers?id=906b0000000E4OgAAK).
AVG Guru
Alex CareyAlex Carey
I'm having this exact same issue with the windows 10 notification pop up every time I start my computer up and avg stating It's out of of date in red. I click update and it tells me it's up to date and doesn't do anything yet the main screen ui stills says out of date 😡
Akash ChandaAkash Chanda (Avast)
Alex,
Sorry to hear about the situation.
I suggest you repair your AVG and check if that fixes the issue.
Here is an article with the steps to repair your AVG: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG
Ask a question
Struggling with non-AVG technology? We can fix that, too!