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J. EpsteinJ. Epstein 

Can't login to my bank: tcfbank.com

AVG has just recently blocked me and many other customers (according to my bank) from logging in to our accounts at tcfbank.com   The only way we can is to disable AVG, then we can log in. Anyone have a solution this? Please AVG, fix this problem. Thank you.
Balasubramanian SBalasubramanian S (Avast) 
Hello J. Epstein,

We are sorry for the inconvenience caused.
For security reason some of the application or websites will be blocked by AVG.
However if they are trusted it can be added to AVG's exception list.
If you are using the paid version of AVG Protection program then you can add the URL to the AVG's exception list as mentioned in this article:
http://avgread.me/18WB2dg .
We also request you to submit the sample to us through this link: http://www.avg.com/submit-sample .
J. EpsteinJ. Epstein
Thank you, Balasbramanian,
I have been very happy using AVG Free for many years, so I can't add the URL to my exception list. I have no sample to send, because the webpage simply freezes up when I try to log into my bank account. I've tried 4 different browsers, and all are the same. Other customers of TCF Bank are having this same problem. Could you please contact your tech support people to fix this in an update so that we can all log into tcfbank.com again? Thanks much.
Balasubramanian SBalasubramanian S (Avast) 
You are most welcome.
In this case, we request you to perform the repair of AVG Antivirus free program once as mentioned in this article: http://avgread.me/1BVxDSY and check whether the issue persists.
J. EpsteinJ. Epstein
Balasubramanian, SUCCESS !!!
Thank you very much, I followed the above article, & AVG now works perfectly, allowing me to log into my bank. You saw into my problem & gave the exact answer I needed. I hope AVG gives you a big bonus! Thanks, J.
Balasubramanian SBalasubramanian S (Avast) 
You are most welcome.
We are glad to know that the issue was resolved after following the repair of  AVG program.
Please feel free to contact us if you need any assistance.
Have a nice day!
Allen KAllen K
I am having the same issue with AVG Antivirus Free version and I tried the above note to repair the program and that did not work either. The same issue is happening where the page will not load to enter security question answers & login info. But, now after I repaired the program and then turn AVG shield off, the page does load in all browers but now says my account is locked and security questions have been exhausted. I noticed this in the first place and not sure if it is fradulent or just TCF Bank's website interaction with AVG. I am worried somehow my account is being compromised and I haven't done anything different, but these issues only started when AVG was updated recently.
Is there another way to resolve this issue without having to shut off AVG?
Sreedevi PadmakumarSreedevi Padmakumar (Avast)
Hello Allen,
We apologize for the inconvenience caused.
Have you installed latest version of AVG Antivirus free version in your computer?
We request you to re-install the latest version of AVG in your computer.
Please refer this link http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Thank you.
Alan BinchAlan Binch
User Allen K has posted their own topic (https://support.avg.com/answers?id=906b0000000Dgx3AAC).
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