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Elizabeth SmithElizabeth Smith 

How to Remove AVG Email Signature

How do I remove the AVG signature that is added to every one of my emails?

Signature is:
Virus-free. www.avg.com
Akash ChandaAkash Chanda (Avast)
Hi Elizabeth,

We apologize for the inconvenience. You can uncheck this email signature from the AVG Anti Virus FREE Settings and that should fix the issue. Please open the AVG Anti Virus FREE interface and click on "Settings> General> Uncheck Enabe AVG Email signature".

Thank you!
Elizabeth SmithElizabeth Smith
Thanks!
AravindhAravindh (Avast) 
Hello Elizabeth,
Thank you for understanding. Feel free to contact us for further assistance with AVG. Thank you.
Lisa VLisa V
I'd like to remove this as well, but when I got to setting, all I have is the options to change my device type and the name. I am the administrator of my computer as well.
Alan BinchAlan Binch
User Lisa V has posted their own topic (https://support.avg.com/answers?id=906b0000000DitlAAC).
AVG Guru
Elizabeth SmithElizabeth Smith
Hi Lisa, I don't have AVG Zen Free, so the interfaces are probably different. However, in case it is at all helpful, this is how I got rid the AVG signature on my AVG AntiVirus Free.

On the AVG AntiVirus Free interface screen there are four gray squares across the middle of the screen with the subjects: Antivirus Free, PC TuneUp, Secure VPN and Web TuneUp.

Click on the AntiVirus Free square. This will bring you to a new interface.

Click on Menu at the top right hand corner of the screen. Select Settings.

Under the General tab uncheck the box that says "Enable AVG email signature".
Bob BruceBob Bruce
I did that, it still does not go away.

Version: 17.4.3014
BalasubramanianBalasubramanian (Avast) 
Hello Bob,

We're sorry to hear this.
If you disable AVG email signature then it shouldn't' appear on the email.
We request you to provide the screenshot of an email showing the AVG email signature so we can proceed further.
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Cristiano donCristiano don
Settings>Genera>"Enable AVG email signature"
Me too, I unchecked, but it still continue with email signature.
It is unpleasant also because of a bad text encoding:
"Questa email è stata esaminata..."
User-added image

User-added image
KarthikeyanKarthikeyan (Sitel) 
Hello Elizabeth,
We are sorry for the inconvenience. It seems that you are using the email client. Please follow these steps and check if this resolves your issue: Open AVG > Menu > Settings > Components > Email protection > Customize > Behavior > uncheck "Insert note into clean message (outgoing)" and save the settings. Please check everything works fine after changing this settings from AVG.
Thank yiou
Mike RMike R
Signature still present
 
Mike RMike R
I have exactly the same problem and have unchecked both boxes as described above to no avail.
See screenshot
Signature still present
Mike RMike R
Signature still present
 
Alok KumarAlok Kumar (Avast)
Hello Mike,
I'm sorry to hear about this. I have escalated this case to our senior team. We will contact you once we receive receive a reply.
Best regards,
Alok.
jani cernejani cerne
How do you enev think of making a signature on people emails ? You realy dont have any other marketing method beside this spam signature ? 
jani cernejani cerne
Why are you deleting posts ? nobody agreed you put spam signatures on people emails 
jani cernejani cerne
i love your product, yout support team is quick to solve problems, thumbs up !
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Hello Jani,

Thank you for your feedback. AVG email signature is enabled by default in AVG Settings. Please open AVG Internet Security/ Antivirus> Settings> General> Uncheck "Enable AVG Email signature". You can find your posts under pending approval tab, we won't delete our customer's posts.

If you still face any difficulties, please share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to assist further. 
jani cernejani cerne
Thank you for your reply. I did remove it, but why is there at the first place ?
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Hello Jani,

I certainly understand your concern. AVG email signature is enabled by default in AVG Settings. It shouldn't appear after disabling it.
henry goodelmanhenry goodelman
i need to disable the gmail signature. there is no option to turn it off.
i need to disable the gmail signature. there is no option to turn it off.
i need to disable the gmail signature. there is no option to turn it off.
i need to disable the gmail signature. there is no option to turn it off.
i need to disable the gmail signature. there is no option to turn it off.
screenshot shows no options to turn off gmail signature.
avg screenshot
henry goodelmanhenry goodelman
i need to disable the gmail signature. there is no option to turn it off.
screenshot
KarthikeyanKarthikeyan (Sitel) 
Hello Henry,

I can understand your concern. Please follow the below steps and disable the email signature from AVG in your computer.

There are two types of signatures - one is added to e-mails sent using e-mail client (e.g. Outlook, Thunderbird...) and the other is added to e-mails sent from the web browser (e.g. Gmail.com). There are individual settings to disable those signatures.

1. E-mail client
- Go to AVG > Menu > Settings > Components > Email protection > Customize > Behavior > uncheck "Insert note into clean message (outgoing)" option and save the settings.

2. Web mail
- Go to AVG > Menu > Settings > General > uncheck "Enable AVG email signature" option and save settings.

If you face any difficulties, feel free to contact us.
Ryan NelsonRyan Nelson
Really annoying and virus-like behavior. I never authorized AVG to do this- it likely tricked me with one of its thousand popups that can't be disabled. You really think this is the best way to market your services and create a positive reputation for your product?  
KarthikeyanKarthikeyan (Sitel) 
Hello Ryan,

I regret for the inconvenience caused. Please let me know the exact issue you are facing with AVG, so we can provide you the best solution.
David WeinbergDavid Weinberg
I too have the same issue. Please advise.

David
_____________


User-added image

User-added image

User-added image
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Hello David,
I apologize for the inconvenience. 
To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs. Please provide your Internet browser name and email client provider. Also, I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well
Jonathan RossJonathan Ross
Using AVG Internet Security Unlimited, to get the signature off, I had to disable the virus alert in emails:Settings/ Components/ Email Shield/ Customize/ Behavior/ General/ Mark in subject...

It's either intentionally wrongly set up for advertising or sloppily coded and would be an incredibly easy fix, and I see from these forums that people have been having this problem for at least a year. Fix it!
KarthikeyanKarthikeyan (Sitel) 
Hello Jonathan,

I understand how difficult this is for you. This subject is preferred by some of the customers to make sure that their incoming and outgoing emails are scanned. We will also inform this to the senior team and make sure to check.
KarthikeyanKarthikeyan (Sitel) 
Thank you for your valuable feedback. This issue was escalated to the senior team and they will be considered in future AVG updates.
Cornelia HallerCornelia Haller
Hello
I just got to this thread, because I also would like to remove the email signature (for incoming mails) that appears in thunderbird since beginning of June last year.

Using the German version of Antivirus Free, I do have the email signature deactivated. However, I dont't have the checks for "insert note info" in the behavior options.

User-added image

I have now deactivated scanning the incoming emails as well (scanning of outgoing emails was deactivated already), in order to just prevent that unliked signature. However, this is not how it should be. If I'd have the option to just deactivate the note, I would be glad, but that's not possible.

I had been happy with AVG for a long time, but the more frequent popup notifications, asking me to buy and use a paid version aside of that email signature have caused the change of my opinion. Therefore, I will probably uninstall AVG after all and switch to use another antivirus software.
-980888528-980888528 (Avast)
Cornelia, 
Sorry for the trouble, could you share the screenshot of your behavior option and general settings interface where you have unchecked " enable AVG email signature"? 

Open AVG Antivirus Free -> Menu -> Settings -> General, take a screenshot of it and then go to Components -> Email Protection -> Customize -> Behavior, share its screenshot. Provide us the version of AVG you have installed and we will try to resolve the issue quickly. 
john Smithjohn Smith
I think its disgusting that AVG sneaked this into my Gmail account.
BalasubramanianBalasubramanian (Avast) 
Hello John,

By default, the email signature will be enabled in AVG Antivirus/AVG Internet Security.
If you would like to disable it, open AVG Antivirus/AVG Internet Security interface.
Click on "Menu-->Settings-->Basic Protection-->Email Shield".
You can find the check box saying "Add a signature to the end of sent emails".
Click on the box which will disable that feature and then click on "Close".
Feel free to contact us if you need further help. 
john Smithjohn Smith
This only works until AVG updates then it puts its obnoxious advert back into my emails.
Two of my Email adresses are used for bussiness, so I cant afford to have tacky adverts from third parties forced into my bussiness messages.
I will be removing AVG completley as this seems to be the only long term solution.
john Smithjohn Smith
This only works until AVG updates then it puts its obnoxious advert back into my emails.
Two of my Email adresses are used for bussiness, so I cant afford to have tacky adverts from third parties forced into my bussiness messages.
I will be removing AVG completley as this seems to be the only long term solution.
KarthikeyanKarthikeyan (Sitel) 
John, we understand your concern.

You can send a feedback regarding this feature from AVG interface and it will reach the concerned team. We will make sure the settings you set will work until the reinstallation of the product.

To send your feedback, open AVG Internet Security/AntiVirus free, click on "Menu->About->Submit Feedback".
Shawna M.Shawna M.
Hi,

I am trying to remove the AVG logo from my Outlook email on my computer as it is my business email and I cannot have third-party info in it. Additionally, it seems to flag itself as every email I receive an email, it will not download the AVG pictures and I have to click the link to make sure I'm not missing smething sent from a client every time. I tried the procedure for removing from web-based email, which worked. However, I have no options to remove the logo from my incoming email on by PC-based Outlook email. The above instructions say to click on "Components", but I don't have that option. Please advise how to remove this from my Outlook PC emails.

User-added image
Dinesh KrishnanDinesh Krishnan (Avast)
Hi Shawna,

We're glad to look into this & help you.
The steps provided in this post was for the previous version of AVG program. To keep the conversation simple & check the product details in your account, write back to us in your own/individual post. 
While writing back, share us the screenshot of the email signature that you receive in the incoming email. 
Thank you for your understanding in advance!
Julie HenryJulie Henry
I was unable to find a thread for this subject that was updated, so for anyone looking, go to:

Menu -> Settings -> Basic Protection -> Email Shield

The checkbox is "Add signature to the end of sent emails". Hope this helps!

Screenshot
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