Okay here's my thing. I just reformatted my laptop yesterday and I've done installing all the necessary drivers and whatever. Now all that was left was AVG, so I went to their website, downloaded and installed AVG Free, everything was working fine until I restarted my pc. This ANNOYING error really pisses me off so much:
Scenario two: 1. Uninstalled AVG Free 2. Reboot, and of course error disappears.
Oh and I've googled this question and someone else was also having the SAME EXACT ERROR AS I WAS, here. Please help, I don't know what to do and it's driving me crazy.
Hello Mohammad, We are sorry for the inconvenience caused. Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://avgread.me/1aZxsAV to send the screen shot. Thank you.
Hello Mohammad, Thanks for providing the requested information. Please run AVG Clear tool and AVG Remover tool to remove AVG and its traces, please use the following instructions 1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe 2 Run AVG Clear tool, click Yes in the User Account control dialog. 3 Click No in the Windows safe mode dialog. 4 Select the installed version of AVG, click Uninstall, then click Restart computer.
Please run the AVG Remover tool by using the below instructions. 1 Download the AVG remover tool please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe 2 Run the downloaded tool and follow the instructions displayed on your screen. 3 Your computer will be restarted automatically. After reboot, Open C drive and delete "AVG Remover" folder, also delete "AVG" folder in "Program files (x86)" in C Drive. Click on the link to install AVG : http://avgclick.me/InstallFree Let us know if you still facing this issue.
Besides the very same error that you reported above, also Google Chrome crashes. I have noticed that the problem must be related with the component Online Shield. When I disable it, Chrome works well. But what's the point of having an antivirus if you have to disable such an important component??
Please let me know if you experience the same issue? Best regards, Carlos
I have tried that already, did you not read my first post? I have followed that same exact details and still gives me that annoying error. If this can't be resolved then I'm uninstalling AVG.
Mohammad, We understand this might be disappointing, we request you to download and run/ reapair this MSVCP file. Refer this link: http://www.microsoft.com/en-au/download/details.aspx?id=30679 , click on "download", select both files, 32 bit: VSU_4\vcredist_x86.exe and 64 bit: VSU_4\vcredist_x64.exe.
Run it and repair your AVG avgclick.me/RepairAVG to check with the results. Thank you!
We appreciate all your efforts. We are sorry that you are still the same error. So we request you to run a tool and send the AVG diagnostic information. So that we could escalate the case to our senior technician team and they will analyze the log files. Once it is analyzed, they will get back to you via email with a resolution. We have sent you an email with the instructions to run the tool. Please follow the instructions and contact us for further help.
Thank you for running the tool and sending us the diagnostic information of AVG log files. We have escalated the case to our senior technician team. They will analyze the log files and get back to you via email with a resolution. Your patience is greatly appreciated.
Did you get some solution from AVG to overcome the problem wih AVGUIRNA that we both have? Additionally, AVGFree also stops my Google Chrome ... Thank you, Carlos
I updated AVG and have the exact same problem. I uninstalled Skype the problem went away. Then it came back when I reinstalled Skype. I even tried adding the file to all of AVG's exceptions with no luck. Ugh!
Hello Steven, Sorry to hear that. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
Click here to download the AVG SysInfo tool. Run the downloaded tool. Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the necessary data. Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with additional information. Fill in your email address Fill in the case # which is 04721386 by copying and pasting it from this email Click send output Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject As soon as we receive the data, we will analyze the files and provide you with further information.
I'd appreciate an honest answer here. Millions of people have the same error message, because they all use skye, avg on a windows 7 computer. What are you doing with your users? Taking us for a ride? It can not be that hard to get rid of this error message! You are updating our computers all the time! If this is not fixed sonn I have to change to AVAST.
Hello Kevin, I apologize for the delay in responding to you, the issue seems that the "C++ Redistributable for Visual Studio 2015" are corrupted. In this case, we recommend you to repair the C++ Redistributable for Visual Studio 2015 installation from https://www.microsoft.com/en-us/download/details.aspx?id=48145 (please click on the link > click download > download first two .exe files and run that one by one). Please reboot your computer once and check if the issue still persist. Best regards, Alok.
For anyone wondering if this is fixed on my end, yes it IS fixed. But AVG has nothing to do with it. I don't know what the hell happened, my windows just installed a bunch of new updates and a couple restarts later the error is gone. I installed an old version of windows on my laptop so a couple of updates are missing, hell it didn't even have a "service pack" or whatever. Then one time windows update said that it needs to retart to install like a HUNDRED updates, so I did and then the error is gone. My advice, turn on your windows update and install all that shit.
We are sorry for the inconvenience caused. Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://avgread.me/1aZxsAV
to send the screen shot.
Thank you.
This is the error that I'm getting.
That is the error I'm getting whenever I'm booting up my laptop.
Thanks for providing the requested information. Please run AVG Clear tool and AVG Remover tool to remove AVG and its traces, please use the following instructions
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
2 Run AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer.
Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the downloaded tool and follow the instructions displayed on your screen.
3 Your computer will be restarted automatically.
After reboot, Open C drive and delete "AVG Remover" folder, also delete "AVG" folder in "Program files (x86)" in C Drive.
Click on the link to install AVG : http://avgclick.me/InstallFree
Let us know if you still facing this issue.
Besides the very same error that you reported above, also Google Chrome crashes. I have noticed that the problem must be related with the component Online Shield. When I disable it, Chrome works well.
But what's the point of having an antivirus if you have to disable such an important component??
Please let me know if you experience the same issue?
Best regards, Carlos
Hey man I was googling this annoying error and I saw yours yesterday. Did they fixed your error? I'm curious.
I have tried that already, did you not read my first post? I have followed that same exact details and still gives me that annoying error. If this can't be resolved then I'm uninstalling AVG.
We understand this might be disappointing, we request you to download and run/ reapair this MSVCP file.
Refer this link: http://www.microsoft.com/en-au/download/details.aspx?id=30679 , click on "download", select both files, 32 bit:
VSU_4\vcredist_x86.exe and 64 bit: VSU_4\vcredist_x64.exe.
Run it and repair your AVG avgclick.me/RepairAVG to check with the results. Thank you!
I still get the same error.
We appreciate all your efforts. We are sorry that you are still the same error. So we request you to run a tool and send the AVG diagnostic information. So that we could escalate the case to our senior technician team and they will analyze the log files. Once it is analyzed, they will get back to you via email with a resolution. We have sent you an email with the instructions to run the tool. Please follow the instructions and contact us for further help.
Thank you.
Thank you for running the tool and sending us the diagnostic information of AVG log files. We have escalated the case to our senior technician team. They will analyze the log files and get back to you via email with a resolution. Your patience is greatly appreciated.
Thank you.
Did you get some solution from AVG to overcome the problem wih AVGUIRNA that we both have? Additionally, AVGFree also stops my Google Chrome ...
Thank you, Carlos
Sorry to hear that. Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
Click here to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the necessary data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with additional information.
Fill in your email address
Fill in the case # which is 04721386 by copying and pasting it from this email
Click send output
Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject
As soon as we receive the data, we will analyze the files and provide you with further information.
Best regards,
Bhuvana, AVG Customer Care.
Hi All,
I'd appreciate an honest answer here. Millions of people have the same error message, because they all use skye, avg on a windows 7 computer. What are you doing with your users? Taking us for a ride? It can not be that hard to get rid of this error message! You are updating our computers all the time! If this is not fixed sonn I have to change to AVAST.
Cheers
Walter
HAS this been resolved YET? I am getting this exact error message on W7/Sype/AVG platform. Plus, my Sype has lost its audio component.
I too have uninstalled and reinstalled software as others.
I would have expected an official answer to appear here by now. So is there a solution please.?
I apologize for the delay in responding to you, the issue seems that the "C++ Redistributable for Visual Studio 2015" are corrupted. In this case, we recommend you to repair the C++ Redistributable for Visual Studio 2015 installation from https://www.microsoft.com/en-us/download/details.aspx?id=48145 (please click on the link > click download > download first two .exe files and run that one by one). Please reboot your computer once and check if the issue still persist.
Best regards,
Alok.