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Jeremy HodgsonJeremy Hodgson 

AVG protection

I recently switched computer and had a free 30 days AVG installed at the shop where I bought my new(second hand) machine -I had avg on my old computer-the last order no I can find is68-124255 which I think has expired but can you check my subscription and send me the code so that I can download Avg internet security on my new computer.FYI I do not want to renew AVG tune up which I also had on my old computer
many thanks
Jeremy Hodgson
AvinashAvinash (Avast) 
Hi Jeremy,
I see that you have an active AVG Internet Security (1 computer) license and AVG PC TuneUp (1 computer) license. Please follow the steps provided below to activate AVG with your paid license number.

Open AVG Internet Security, click on Menu and select 'About'.
On About page, click on 'Subscription' in the left pane.
Then click on 'Enter license number' to enter your new license number.
The program will update to paid version automatically.
You may have to reboot the PC once to finish the activation.

I would also like to inform you that auto renewal is enabled on both licenses. Since you do not want to renew AVG PC TuneUp license, shall I cancel auto renewal for that license?
AvinashAvinash (Avast) 
Jeremy,
Please try keep whole conversation in one question/thread to speed up resolution. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them to get help with activation of AVG Internet Security and cancel auto renewal of AVG PC TuneUp license.
sameer dandansameer dandan
screenshot
Alan BinchAlan Binch
User sameer dandan has posted their own topic (https://support.avg.com/answers?id=906b0000000Du4jAAC).
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