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sameer dandan Resolve Issues
Dear All
I bought 1 year AVG services online and it works healthy, but after the scan process inside PC Performance it shows a lot of files should be resolved, then when I click RESOLVE ISSUES it just send me again to PAY the same process that I did before ????
is that normal, or what I have bought is not the services I asked or what ???
I need to resolve those issues.
best wishes...
I bought 1 year AVG services online and it works healthy, but after the scan process inside PC Performance it shows a lot of files should be resolved, then when I click RESOLVE ISSUES it just send me again to PAY the same process that I did before ????
is that normal, or what I have bought is not the services I asked or what ???
I need to resolve those issues.
best wishes...
Yes, you have already purchased AVG TuneUp- Unlimited, expires on 7/26/2018. Please share a screenshot of the message (which shows issues need to be resolved) to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot).
Best regards,
Alok.
AVG Guru
AVG Guru
Thank you for posting the screenshots but you seem to have posted them in a different thread. Please try keep whole conversation in one question/thread to speed up resolution.
You are running the performance scan in AVG Internet Security program but not using the AVG TuneUp you paid for.
Please download and install AVG TuneUp - Unlimited as suggested in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance and you must be able to scan for performance issues and fix them.