Home Support

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Michael DunhamMichael Dunham 

adding an android phone to my account

I have tried to add my new phone. An invitation email was sent. It said to:
download anti virus free;
open it from the home screen;
tap the menu symbol in the top left;
Tap "enter invitation code".

There is no "Enter Invitation Code" option.

I have tried getting more support but it does not appear available for an android device.

Does anyone know what I need t do or how I cancontact a person?
Bhuvaneswari VairavanBhuvaneswari Vairavan (Avast)
Hello Mike,

To contact our android mobile support team, please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Please select you are using a paid version even it is a free version you are using. The AVG mobile team will reply back to you via email with a resolution. Thank you.
Alan BinchAlan Binch
Michael, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru
Anthony HelmanAnthony Helman
I have this problem as well.  Its because you are running the latest version of avg which is now a bastardised version of Avast Mobile Security.
Abirami ShanmugamAbirami Shanmugam (Avast)
Hello Anthony,
We request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via https://support.avg.com/answers?id=906b0000000Duvt .
Thank you.
Alan BinchAlan Binch
@ Anthony Helman
Anthony, Also in future, to keep everything together, please try to keep the whole conversation in one question/thread to speed up any resolution. 
AVG Guru
John DoeJohn Doe
I ALSO HAVE THIS problem along with everyone elase.
Ask a question
Struggling with non-AVG technology? We can fix that, too!