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Zara MZara M 

Starting Watch Dog Initialization

Hello people!

I have Fujitsu U574 laptop, operating system Windows 10. I use AVG antivirus. At the same I downloaded 360 Total. When I ordered full check and repair, 360 Total suggested adding some windows files /I don't remember what exactly/. I accepted. After finishing the process I restarted my laptop and it showed the following on the screen:

2016-07-03 16:28:55.195 Phase 0 : Starting Watch Dog Initialization :
2016-07-03 16:28:55.382 Phase 0 : Loading Config. . . (roots, krnl, setup)
2016-07-03 16:28:55.445 Phase 0 : Pre initialization events.
2016-07-03 16:28:55.460 Phase 0 : Creating watch Dog dynamic key list.
2016-07-03 16:28:55.507 Phase 0 : subsystems initialization.
2016-07-03 16:28:55.710 Phase 0 : finished.
2016-07-03 16:28:55.710 Phase 1 : Initialize components ...
2016-07-03 16:28:55.773 Phase 1 : Starting reactor ...
2016-07-03 16:28:55.773 Phase 1 : Starting components ...
2016-07-03 16:28:55.851 Phase 1 : Starting internal subsystems ...
2016-07-03 16:28:55.914 Phase 1 : Starting command channels ...
2016-07-03 16:28:55.929 Phase 1 : Srm start actions ...
2016-07-03 16:28:55.945 Phase 1 : Starting external subsystems ...
2016-07-03 16:28:56.007 Phase 1 : finished ...
 
No key works, no action happens. I can’t start up the laptop. I have read that I should use AVG rescue bootable USB. I did what has been told in introductive video, but it does not work as well.

What is the reason of the above mentioned problem?
Is it possible to solve this problem without formatting and losing files?
Who can help me to solve this problem?

Zara
 
 
Balasubramanian SBalasubramanian S (Avast) 
Hello Zara,

Sorry, this issue should have happened because of installing 360 Total program along with AVG antivirus.
Did you try booting your PC into Safe mode?
If not please follow the instructions mentioned in this link: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
to boot your Windows 10 into safe mode.
If you are successfully in safe mode then please run the AVG remover tool to remove the traces of AVG antivirus.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually. 

After this boot your PC into normal mode and check whether the issue persists.
Zara MZara M
Thank you very much for advice :))
 
Balasubramanian SBalasubramanian S (Avast) 
You are most welcome Zara.
Please feel free to contact us if you need any assistance. We work round the clock.
Max MillionMax Million
I seem to have the exact same problem as well. 
However, I can't even boot windows into safe mode using any of the suggested methods. 
Zara M, was your problem resolved, and if it is, how did you manage to do it? 
AravindhAravindh (Avast) 
Hello Max,
We regret for the inconvenience caused. We would like to know whether your computer operates under Windows 7 or Windows 8,8.1 or 10. If it operates on windows 7 please long press F8 at the time of restart. In case if your system performs upgraded version of 8, 8.1 or 10 please press SHIFT along with F8. Once you have done this a popup window will appear and select last know good configuration. Select your restore point. Kindly click on the following link to get idea about safe mode and system restore: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
If you are still facing the same issue please feel free to contact us for further assistance.Thank you
Sara De CeulaerSara De Ceulaer
Hi,
I am experiencing the same problem.  I have removed the installed avg and then I have rebooted a couple of times.  To be sure the problem was due to the avg.  This worked.

WHen I reinstalled the avg, the problem reappeared.  
How can I solve it now?

Thanks in advance, 
Sara
KarthikeyanKarthikeyan (Foundever) 
Hello Sara,
We apologize for the inconvenience. To assist you better, could you please let us know the name of the AVG program installed in your computer and let us know if any other security software is installed along with AVG in your computer?
Thank you.
Thomas FanelliThomas Fanelli
Hi I'm experiencing the same problem as Zara, however I'm unable to boot my computer into "safe mode." My device is a Toshiba Satellite Laptop running Windows 10. What am I to do?

Thanks in advance
KarthikeyanKarthikeyan (Foundever) 
Hello Thomas,
We apologize for the inconvenience. Could you please let us know if you ran the ACG Rescue CD, if not please use this link for the instruction to run the AVG Rescue CD http://support.avg.com/SupportArticleView?urlname=How-to-use-AVG-Rescue-CD.
Thank you
Sara De CeulaerSara De Ceulaer
Hi, 
I send you the screenshot about the installed avg version.
I have no other anti-virus software installed.  The windows defender is off.

User-added image

 
AravindhAravindh (Avast) 
Hello Sara,
We regret for the inconvenience caused. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Lorri CamilleriLorri Camilleri
HELP  I downloaded the rescue files onto a zip drive and it still isn't working.. WHAT DO I DO NOW?
Alan BinchAlan Binch
User Lorri Camilleri has posted their own topic (https://support.avg.com/answers?id=906b0000000DNZUAA4).
AVG Guru
Robin SnavRobin Snav
Has this problem been resolved? I got the same screen this morning and am now having problems with some of my programs. Has AVG posted a solution to preventing that screen?
Balasubramanian SBalasubramanian S (Avast) 
Hello Robin,

We are sorry to know that you are facing the same issue.
Have you tried booting your PC into safe mode by following the instructions provided initially?
May I know the name of AVG program installed on your PC and mention whether it is free, trial or paid version?
Raja LakshmananRaja Lakshmanan
AVG,

What kind of antivirus program you are providing. Even virus is far better than thesoftware. I am not able to run windows 10 in safe mode. Every time i start I end up getting below information. No progress afterwards. Please provide me a solution to start Windows 10 in Safe mode.I tried the Links provided in this page but no use
2016-07-03 16:28:55.195 Phase 0 : Starting Watch Dog Initialization :
2016-07-03 16:28:55.382 Phase 0 : Loading Config. . . (roots, krnl, setup)
2016-07-03 16:28:55.445 Phase 0 : Pre initialization events.
2016-07-03 16:28:55.460 Phase 0 : Creating watch Dog dynamic key list.
2016-07-03 16:28:55.507 Phase 0 : subsystems initialization.
2016-07-03 16:28:55.710 Phase 0 : finished.
2016-07-03 16:28:55.710 Phase 1 : Initialize components ...
2016-07-03 16:28:55.773 Phase 1 : Starting reactor ...
2016-07-03 16:28:55.773 Phase 1 : Starting components ...
2016-07-03 16:28:55.851 Phase 1 : Starting internal subsystems ...
2016-07-03 16:28:55.914 Phase 1 : Starting command channels ...
2016-07-03 16:28:55.929 Phase 1 : Srm start actions ...
2016-07-03 16:28:55.945 Phase 1 : Starting external subsystems ...
2016-07-03 16:28:56.007 Phase 1 : finished ...
 
KarthikeyanKarthikeyan (Foundever) 
Hello Raja,
We apologize for the inconvenience.
This issue is caused due to the recent Windows 10 update. To fix this issue, please try the steps provided in this link http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/starting-watchdog-initiation-on-black-screen/945df18d-3fb7-466b-90de-150bd0abfcd1?auth=1
Thank you
Raja LakshmananRaja Lakshmanan
After searching in internet i found this video helpful to restart PC in safe mode

https://www.youtube.com/watch?v=2f-GorXWkoc
 
KarthikeyanKarthikeyan (Foundever) 
Hello Raja,
Thank you for the information.
The information you have provided will be helpful to most of our customers. We really appreciate your patience and co-operation.
Thank you.
Peter CheckovichPeter Checkovich
I have exactly the same screen as at the top. Only difference is laptop brand and dates. I am running Win10.  I have looked at many help sites and they say to start in safe mode with F8 or shift F8.  I have tried both of these and I get the same results. It takes about 10 minutes for the screen to appear each time I start after a forced shutdown. There is no other option from this screen other than forced shutdown. I am writing this on my iPhone and I do not have a way to make either a CD or a flash drive?  Do I have to make one of these and use it to boot my PC?
KishoreKishore (Avast) 
Hello Peter,
We would request you to create AVG rescue CD on different PC and use it on the PC on which you are facing the issue and check whether you could login into your PC.
Peter CheckovichPeter Checkovich
Thanks Kishore. It's unfortunate that I need another computer to make a rescue CD. The only other type of computer that I have at my home is a Mac. I downloaded the software to the Mac, then tried to run Setup as taught in the video. The Mac could not run the software. Is there a Mac version of the software for download? I think there is a way to run a Mac in Windows mode, but I don't know how to do it. If I want to use a Mac is this necessary?
KishoreKishore (Avast) 
Hello Peter,
Please be informed that the AVG Rescue CD is not available on the MAC OS. Please try to create the AVG Rescue CD on windows platform and check whether you could access your PC.
William SchubertWilliam Schubert
Two laptops in my shop had this and I got a tip from AVG CC that led me to the solution.  Both had Logitech adapters for a mouse.  This turned out to be the problem.  Logitech drivers plus Win 10 anniversary update plus AVG = Watch Dog Black Screen.

Remove Logitech USB adapter.  Holding down the power button in the middle of rebooting brought up the Start Up Repair screen from which I was able to get to safe mode.  Then uninstall AVG.  Run removal tool.  Reboot back to normal. Run the http://support.logitech.com/en_us/software/setpoint software.  After installation I was able to plug back in the Logitech adapter (at which time it acquired the different drivers from Setpoint) and reinstall AVG as normal.  Several reboots and no problems.
Ken FrederichKen Frederich
William Schubert you are THE MAN! I have been fighting with my laptop all damn day,, read your post and realized I too just bought a new Logitech (M325) wireless mouse a few days ago .. it did not start acting up until this morning but as soon as I removed the logitech USB adapter windows was able to start up no problem.. AVG uninstaller was finally able to finish removing AVG.. thanks again.
Diego PovedaDiego Poveda
Thankw William Schubert,

Just had to remove the logitech mouse USB adapter.  Now I can remove AVG for good. 

 
Anthony GroomsAnthony Grooms
Thank you William Schubert!!   The fix worked perfectly!!
 
Noval NajibNoval Najib
Hi Guys. I just solved this same issue on my Asus A455L running on Windows 10. Last night i had an update and this morning it all went to sh*t.

I happened to be using a logitech bluetooth mouse for my laptop and i tried removing the USB receiver as per the suggestions here, and it worked all the time.
I tried plugging it back in before restarting my laptop for a few times and again, it fails to start 100% of the time.

I only plug it back in once my laptop has finisihed all the boot up, until the mouse pointer doesn't show any loading icon, because it seems like it still messes a bit with the boot up process if i plug it back in before a complete boot up.

So i guess there could be a compatibility issue with the combination of logitech bluetooth dongle, Win10 latest update, and AVG Antivirus Free latest update?

Will there be a fix coming soon? or do i have to remove the dongle everytime i'm switching on my laptop?

Not gonna uninstall my AVG since it's been a real lifesaver since as long as i've had my own computer, so i really hope this'll be looked into.

That's all from me, hope i've helped a bit.
AvinashAvinash (Avast) 
Noval,
Thank you for posting your work around and we are grateful for your patronage with us. Our technical team is working hard and there should be a solution soon. Appreciate your patience.
Thomas PedersenThomas Pedersen
I got a PC with same problem and all you write is greatfull...  thx.  but can i install AVG free edition again or will the same problem start again, and will you fix the problem in AVG or should I out looking for other antivirus program ??

thx Thomas DK
Shawn MShawn M
Same problem here, AVG, Logitech Wirelss mouse, and AVG.

 
Alok KumarAlok Kumar (Avast)
Hello Noval,

Please install latest available drivers/software from Logitech and completely update your Windows. Please restart your system once after drivers and windows update and check whether your AVG programs working good. Feel free to contact us again if you need any further assistance.
Thank you.
Truli StrotherTruli Strother
I had the same error as Zara above. I did the steps to start avg remover and it's taking forever! It asks to restart my computer and then when it does I just get a black screen with a buffering thing. I let it run for about an hour last night before I had to stop it and I started again tonight and it's been an hour already and it's still buffering. When I started up my computer today, a lot of avg stuff was uninstalled so will the rest uninstall tonight if I keep letting this run? Or do I need to try something else? When I open the remover and it searches for avg files on my laptop, it asks me to check the things I want uninstalled and before it had three check boxes and this time it only showed avg tune-up. I know it says to be patient, but how long is too long? 
AravindhAravindh (Avast) 
Hello Truli,
We really appreciate your valuable efforts which you have taken to fix it. As we requested you to install latest available drivers/software from Logitech. Once your drivers had been updated successfully please restart your system and check whether the issue is still persist and let me know the status to assist further.Thank you.
Truli StrotherTruli Strother
Why do I need to download Logitech and how will it to help?
AravindhAravindh (Avast) 
Hello Zara,
Logitech is term which we used  to represent for drivers. AVG watch dog  issue is normally caused by if you are installed outdated drivers like keyboard or mouse. To ensure that we request you to check for latest updates on your drivers.
We would request you to follow the below steps to check whether your drivers are updated.
Step 1: Press WIN DOWS button along with R key.
Step 2: Type devmgmt.msc in run command.
Step 3: Select Keyboard and right click which followed by MICE .
Step 4: Please right click and select update all drivers.
Check whether your drivers are updated with latest version. If its updated try to restart your system once after drivers are updated and check whether your AVG programs working good. Feel free to contact us again if you need any further assistance.
Thank you.
Alan PeréAlan Peré
2016-07-03 16:28:55.195 Phase 0 : Starting Watch Dog Initialization :
2016-07-03 16:28:55.382 Phase 0 : Loading Config. . . (roots, krnl, setup)
2016-07-03 16:28:55.445 Phase 0 : Pre initialization events.
2016-07-03 16:28:55.460 Phase 0 : Creating watch Dog dynamic key list.
2016-07-03 16:28:55.507 Phase 0 : subsystems initialization.
2016-07-03 16:28:55.710 Phase 0 : finished.
2016-07-03 16:28:55.710 Phase 1 : Initialize components ...
2016-07-03 16:28:55.773 Phase 1 : Starting reactor ...
2016-07-03 16:28:55.773 Phase 1 : Starting components ...
2016-07-03 16:28:55.851 Phase 1 : Starting internal subsystems ...
2016-07-03 16:28:55.914 Phase 1 : Starting command channels ...
2016-07-03 16:28:55.929 Phase 1 : Srm start actions ...
2016-07-03 16:28:55.945 Phase 1 : Starting external subsystems ...
2016-07-03 16:28:56.007 Phase 1 : finished ...
me paso un problema en el cual no puedo iniciar la computadora y se cuelga en todo momento y ni puedo presionar f8 para volver a punto de restauracion anterior que puedo hacer?
Alan PeréAlan Peré
07/03/2016 16: 28: 55,195 Fase 0: Inicio de Watch Dog inicialización:
07/03/2016 16: 28: 55,382 Fase 0: Cargar Config. . . (raíces, KRNL, configuración)
03/07/2016 16: 28: 55,445 Fase 0: Pre eventos de inicialización.
03/07/2016 16: 28: 55,460 Fase 0: Creación de perro reloj dinámico lista de claves.
07/03/2016 16 : 28: 55,507 Fase 0: subsistemas de inicialización.
07/03/2016 16: 28: 55,710 Fase 0: terminado.
07/03/2016 16: 28: 55.710 Fase 1: Inicializar componentes ...
07/03/2016 16: 28: 55.773 Fase 1: A partir del reactor ...
07/03/2016 16: 28: 55,773 Fase 1: componentes de partida ...
07/03/2016 16: 28: 55,851 Fase 1: A partir subsistemas internos ...
2016- 07-03 16: 28: 55,914 Fase 1: Inicio de canales de mando ...
03/07/2016 16: 28: 55,929 Fase 1: Srm iniciar acciones ...
03/07/2016 16: 28: 55,945 Fase 1: Inicio subsistemas externos ...
2016-07-03 16: 28: 56,007 Fase 1: terminado ...
tengo el mismo problema y no puedo iniciar sesion ya que se tilda y tampoco puedo presionar f8 para volver a un punto de restauracion anterior que puedo hacer
KishoreKishore (Avast) 
Hello Alan,
Sorry for not replying in your native language. It is to keep you informed that we support only in English. Could you please elaborate your issue in English so that we could assist you better in resolving your issue?
Thank you,
Kishore, AVG Customer Care.
Alan BinchAlan Binch
@ Alan Peré
Alan, This Community is basically English language.. Query translation....
I spend problem which I can not start the computer and hangs at all times and I can not press f8 to return to previous restoration point that I can do?
I have the same problem and I can not log as it is labeled and I can not press f8 to return to a previous restore point I can do
AVG Guru
tiziano rossitiziano rossi
I have the same problem. I tried pressing f8 and shift+f8 but nothing happens. The screen remain on the watchdog initialisation!
KishoreKishore (Avast) 
Hello Tiziano,
Please be informed that Microsoft has confirmed that the issue is caused by outdated Logitech drivers and is unconnected with AVG software. Please try to update or reinstall the Logitech drivers and check whether you it resolves the issue.
If you are facing any further issues we request you to contact Logitech support so that they could assist you better in updating the drivers on your PC.
Thank you for your understanding.
Keith TsingKeith Tsing
Hi, 

i got thr same issue today with my Windows 10 professional . And I'm wondering if I don't have another computer, how can I download the remover with safe mode since safe mode doesn't have any internet access. 

thanks,
KT
Balasubramanian SBalasubramanian S (Avast) 
Hello Keith,

We are sorry for the inconvenience caused.
This issue is due to outdated Logitech drivers installed on your PC.  This was explained by Kishore in the previous post.
If you don't have another PC for downloading AVG remover tool then you can just perform normal uninstallation process of AVG program from the control panel.
Keith TsingKeith Tsing
Forgot to tell you that I tired uninstall the AVG by control panel and I saw something new I have never seen before! Uninstall failed. LoL!!

 
Keith TsingKeith Tsing
Hi Bal,

i borrowed a laptop to download that remover file, and did run the remover.exe; however, my computer cannot boot windows anymore that I'm trying to reset my computer now. 
Thank you, 

KT
Balasubramanian SBalasubramanian S (Avast) 
Hi Keith,
Thank you for borrowing a laptop and removing AVG program using the AVG remover tool but we are sorry to know that you still couldn't boot into windows.
Is your PC connected to any of the Logitech external devices through USB ports?
Keith TsingKeith Tsing
Hi Bal,

i dont have any logitech devices. Hope it might help you to find what's going on.
mouse: Razer Naga Epic
keyboard: Steelseries 
Panboard: Wacom bamboo
Wifi Adapter: Asus  USB-AC56 802.11ac
Spesker: bose
Display: Asus MX279H; HP w2408h

i reset my computer and its working no problem now, the only problem for me is re-install all the software! 

Thanks,
KT
KishoreKishore (Avast) 
Hello Keith,

We would request you to run AVG remover tool to completely remove AVG and then re install it.  
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart,  manually delete the AVG Remover folder in the C drive of My computer.
KishoreKishore (Avast) 
4. Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
5. Run the downloaded file to start the installation process.
6. Follow the instructions on your screen.  
7. Complete the installation and restart your computer.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Alan BinchAlan Binch
@ Keith Tsing
Keith, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in the topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Keith TsingKeith Tsing
No worry guys! My computer back to normal after reset anyway.
but wanna let you know that my computer kept loading after use the remover and couldn't boot my windows at all and that's why I reset my computer. 

Im happy now since my computer just reset and runs faster.
But I might not use AVG, at least a while since I don't wanna reset my computer again! 

Thanks
KT
Keith TsingKeith Tsing
Hi Alan,

what image that you want me to attach here? Please advise.

thanks,
KT
Balasubramanian SBalasubramanian S (Avast) 
Hello Keith,

We are sorry to know that your PC didn't boot into Windows after using the AVG remover tool.
Alan, asked for the screenshot of the windows screen that appears when you turn on the PC so that we can understand what message appears on it and assist you further in fixing it.  
We are glad to know that your issue got fixed after reset of the PC but for this issue reset isn't necessary.
We request you to go ahead in using the AVG program and we assure you that you won't get any issues further.
If any issues occur, we are there round the clock so please do contact us immediately and we will help you in getting the issue resolved.
Peter BarkerPeter Barker
I am having this problem with Windows 10 and AVG Business, same problem.  Black screen and Watch Dog message.  We have over 70 PCs with Windows 10, so far 2 have failed in the last 24 hours with the new updates.  We do not have any logitech drivers on any of the PCs.  These are not laptops.  They are freshly built and installed with Windows 10 Professional.

So far I have been unsuccessful trying to uninstall AVG in safe mode and when Windows 10 reboots after running the uninstall tool we get the black screen and nothing.  We are going to be resetting these 2 PCs and if I get anymore problems with AVG and Windows 10 I will no be renewing my subscription to AVG.

Poor very poor.
-980888528-980888528 (Avast)
Peter,
We are sorry to hear about the inconvenience caused. We request you to contact our AVG Business support team as this community deals with the technical queries regarding AVG Windows(consumer) products and business support is provided through email only. Please click on the following link ( https://support.avg.com/business_contact_form ) , fill out your details and choose email option.

Business support contact numbers:
United States: +1-866-833-5727 (US office)
United Kingdom +44 203 608 8332 (UK office, follow IVR and select 2 or Direct Sales/Renewals)
Australia: +61 280 152 133 (AU office)
Germany/Austria:+49 211 586990 (AVG office)
Switzerland: +41 61 3172525 (AVG office)
The AVG Business team will reply back to you via email with a resolution. Thank you.
Valonka GillValonka Gill
Hello AVG Support Team, 

I have been facing the same problem with my laptop since yesterday and am unable to fix this problem which has practically paralyzed my laptop!!!

Was under the impression you guys "fix" problems..NOT create them!! 

Tried following your instructions re. Running in "Safe Mode" but was unable to access the internet while in that mode....so how do I download the link for AVG Remover? 

Kindly assist to clear up this mess asap! I an now wondering how to take an important exam tomorrow when this silly problem is causing so much havoc....NOT everyone can just "magically" access another laptop/PC...that too at the last minute!

Really bad call on your part, AVG!!

 
AravindhAravindh (Avast) 
Hello Valonka,
We really appreciate your valuable efforts which you have taken to fix it. We would request you to download AVG Remover on normal mode and try to save it common location. Once it saved try access your system on safe mode. If you are still facing any issues please let us know we are here to help you. Thank you.
Paul MillerPaul Miller
Oh boy, this watchdog thing is an unmitigated disaster.  It happened to my computer last Wednesday, and I was absolutely dead in the water for 4 days.  I followed all of the advice on this discussion board, but to no avail.  I couldn't even start the computer in safe mode.  I had to have an experienced computer tech come in and save my computer.  $500 later and 4 missed days of work and I finally have my computer back.  It is ironic that the very thing that AVG is trying to protect against -- viruses that cause the failure of a computer -- is exactly what it caused!!
KarthikeyanKarthikeyan (Foundever) 
Hello Paul,
We are sorry to know that your computer is affected by this watchdog error. This issue is caused by outdated Logitech drivers and is unconnected with our software. This has been confirmed by Microsoft. To fix this issue we suggest you to update or remove the Logitech drivers and see if that resolve this watchdog error.
Thank you
Graham HermonGraham Hermon
There is a response from someone on this web page [Peter Barker] who reported that he did not have any Logitech wireless mouse on his computers, so the response Karthikeyan of AVG is obviously rubbish and is a get out for AVG.  I had a call booked with AVG who reported to me that they would call me between 08:00 and 12:00 today.  It's now 12:13 and they have not had the courtesy to call me as promised.  THANKFULLY, a second system restore disk I had managed to boot up [the first didn't] and I was able to revert to a Restore Point.  If this had failed, the only option I was going to use was install a new hard drive and load that up with a system image I had.  So, I am not chuffed with AVG and am quite likely to revert to Windows Defender when my licence for AVG riuns out.
KarthikeyanKarthikeyan (Foundever) 
Hello Graham,
Please be informed that this watchdog error is caused due to the logitech drivers and it is also confirmed by the Microsoft team. We have consulted with them and after many teasting and analysis we have come to this conclusion.
Thank you.
David TilleyDavid Tilley
Hey guys. I had the same problem with a Dell laptop, AVG Business Edition, and a Logitech mouse. I unplugged the mouse from the laptop and it booted up just fine. I then moved the wireless mouse receiver to a different USB port, which caused a driver reinstall. After that, it boots up with the mouse installed just fine. 
Anuroop AdalaAnuroop Adala
I  have the same problem....did it get resloved for y
ou?
KishoreKishore (Avast) 
Hello Anuroop,
Please be informed that Microsoft has confirmed that the issue is caused by outdated Logitech drivers and is unconnected with AVG software. Please try to update or reinstall the Logitech drivers and check whether you it resolves the issue.
If you are facing any further issues we request you to contact Logitech support so that they could assist you better in updating the drivers on your PC.
Thank you for your understanding.
Alan BinchAlan Binch
User Anuroop Adala has posted their own topic (https://support.avg.com/answers?id=906b0000000DVVeAAO).
Anuroop, Please try to keep whole conversation in one question/thread to speed up resolution.
AVG Guru
Tim TamTim Tam

Hi,

I had the same problem with "Starting Watch Dog Initialization" so I did what AVG support advised to do :
safe mode > use the AVG remove tool to uninstall all the AVG component. (which I did though I had lot of troubles to uninstall all component. Eventually, I had to download a free uninstall software to be sure I removed everything from AVG)
HOWEVER, to me the problem is not solve because I can't restard the computer in normal mode : it loads endlessly....
Therefore, I don't know what to do next.

I don't have a logitech mouse bluetooth or whatsoever.

Please could you help ?
Thanks
AvinashAvinash (Avast) 
Hello Tim,
We would request you to disconnect all the external devices connected to your PC using USB and then try to boot your PC.
Andy MacAndy Mac
No luck with nothing plugged in but power and video.  I don't even have a logitech KB/mouse. Plus safe mode just hangs and never boots. 
Is there any fix if you can't boot into windows at all?
KarthikeyanKarthikeyan (Foundever) 
Hello Zara,
We are sorry to know that. Please restart your computer thrice and check if you are able to boot into safe mode with networking.
Thank you
Bob coatsBob coats
So, what do you do after you uninstal AVG. I was able to get to safe mode and uninstall off my usb stick. Rebooting, is taking forever, but do we install AVG back?
 
AravindhAravindh (Avast) 
Hello Bob,
Thank you for understanding. Coming up your request, Yes we can install AVG after uninstallation. We would request you to know whether you are trying to install AVG free or a paid version on your system. If you are trying to install AVG Protection free please click on the following link to download and install http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe  AVG Protection Free.
If you are facing any issues, with installation please let us know, we are here to help you.
Thank you.
Christy CriglerChristy Crigler
You can beat this question to death ... the only thing or the easiest way to handle is to unplug the Bluetooth source from computer until the computer is on. AVG lost points in my book with this. I have spent hours and hours installing, uninstalling, on the phone and so on and nothing has worked so as soon as my subscription is up ... I am changing to another antivirus program.

AVG stinks
Pim ArbeekPim Arbeek
Hi there im pim sorry for the wierd typing im not realy english but i did everything you sad AVG but i cant open my browser in save mode so i cant open the AVG remover and i can't send over the files thad i dowloaded on my phone to my computer because of save mode so how do i remve avg now?
Sreedevi PadmakumarSreedevi Padmakumar (Avast)
Hello Zara,
We apologize for the difficulties and inconvenience caused.
Have you tried to download AVG remover tool through different browser?
Please open different browser and try download AVG remover tool through this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe in safe mode
Please get back to us for any further assistance.
Thank you.
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