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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
We apologize for the inconvenience caused.
Rightnow, we are experiencing some technical difficulties. We kindly request you to please contact us after few minutes using the link https://support.avg.com/support_win?l=en_US and select your product. Choose technical support and fill in the details to chat with us.
Your patience is much appreciated.
Please feel free to get back to us for further assistance.
Thank you.
Yes, you can select AVG Internet Security from the product listed.
Please feel free to get back to us for further assistance.
Thank you.
We apologize, we understand how frustrating it is to have to go through this and I regret the inconvenience that it has caused.
Could you please elaborate the issue you are experiencing rightnow? So that we will help you with the same.
Thank you.
My husband's laptop which is in my AVG Zen network is saying that his protection was due to expire yesterday and on my zen control panel it is showing that it expires today.
I never had problems with the old AVG internet protection , since installing zen on my new laptop it has been nothing but trouble, I couldn't get it to install I had to get your tech people to connect to sort it for me. It seemed to install OK on my husbands new laptop but I don't know why it is not recognising my AVG protection multidevice licence that was purchased on 5/12/15 AVG Order reference number: 37-6195439
I have the right Email & the right password but still cannot log into
AVG Antitheft
We apologize for the inconvenience caused.
Have you logged in AVG Zen using your AVG My account username and password?
Thank you.
We apologize for the inconvenience caused.
Please have a look at this article https://support.avg.com/SupportArticleView?l=en_US&urlName=Unlock-a-device-locked-by-AVG-AntiVirus-for-Android to unlock your mobile phone. If it fails please click on the following link https://support.avg.com/support_contact_form?l=en_US&retUrl=support_Android_AVG_Antivirus&prod=AVG%20AntiVirus and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Please feel free to get back to us for further assistance.
Thank you.
We apologize if it is not understandable.
Have you logged in "AVG Zen program" with our "AVG My account" user name and password?
Please be informed that AVG protection comes under AVG zen product, The license number for the AVG zen product is not physically visible for us. You have to use your My account username and password to logon in to your AVG protection.
Please feel free to get back to us for further assistance.
Thank you.
We appreciate your efforts and patience so far. Are you using the email address and password under which you purchased AVG Protection? We would request you to contact our technical support team ( http://avgclick.me/AVGtechnical ). Thank you.
We sincerely apologize for the inconvenience caused.
We haven't received any complaints regarding our technical support, we do get the chats back to back.
We will take your case and look into our technical support website right away.
Have you tried adding devices to your Zen network by following the instructions mentioned in this link: http://avgread.me/1GY4vRT ?
Make sure you try these steps from the PC that has the Zen program logged in as a admin.
Please feel free to contact us should you need any assistance.
Now I can understand your situation.
Your device is still updating and got hanged for the protection component.
We request you to log out as admin and then click on the same place where you had the email address and select "leave this Zen network". Again click on the same place and log into your Zen as admin.
Your device issue should get fixed.
On your husband device the protection component shows that it is going to expire today.
So please try following the same procedure on this PC and check whether the PRO version gets installed.
If not please completely reinstall all the AVG program from his PC and install the AVG protection again.
Do let us know the status of this.
Randolph
Why is my account not link to sales license bot at Staples in Brockville, Ontario?
Why am not dealing with technical support over land line or cell?
Why has there been large delay fixing the issue?
Is my sale liecense been high jackBy ?????
Family Technical support:
Randolph.
PS. hold on incdent request refund for 1752528
Numberous incdent report email replies to " just catch 32".. You are not register customer on our data base.. Incident report ....id: 850 920 72, etc
We apologize, we are here to help. Let's work on this together. Could you tell us more details about what you are experiencing?
Thank you!
Not wife and mind email account??? "Your AVG Sales Number has already been registered in our database" but
"You don't have any subscriptions.
(Note: If you have a subscription that should be listed here but isn't, please click here.)"
pruchase at staples with interac .. Call Penny at Staples, Brockville, Ontario.. Ph: 613-498-2616
https://support.avg.com/answers?id=906b0000000fxsYAAQ does not show my messages
Not wife and mind email account??? "Your AVG Sales Number has already been registered in our database" but
"You don't have any subscriptions.
(Note: If you have a subscription that should be listed here but isn't, please click here.)"
pruchase at staples with interac .. Call Penny at Staples, Brockville, Ontario.. Ph: 613-498-2616
https://support.avg.com/answers?id=906b0000000fxsYAAQ does not show my messages
LOL... I will double up on messages toget thru... LOL. Great YOUtube Video... hahaha.
Not wife and mind email account??? "Your AVG Sales Number has already been registered in our database" but
"You don't have any subscriptions.
(Note: If you have a subscription that should be listed here but isn't, please click here.)"
pruchase at staples with interac .. Call Penny at Staples, Brockville, Ontario.. Ph: 613-498-2616
third time... stop deleting
Not wife and mind email account??? "Your AVG Sales Number has already been registered in our database" but
"You don't have any subscriptions.
(Note: If you have a subscription that should be listed here but isn't, please click here.)"
pruchase at staples with interac .. Call Penny at Staples, Brockville, Ontario.. Ph: 613-498-2616
third time... stop deleting
forth time... stop deleting.... LOL
Not wife and mind email account??? "Your AVG Sales Number has already been registered in our database" but
"You don't have any subscriptions.
(Note: If you have a subscription that should be listed here but isn't, please click here.)"
pruchase at staples with interac .. Call Penny at Staples, Brockville, Ontario.. Ph: 613-498-2616
third time... stop deleting
forth time... stop deleting.... LOL
(Note: If you have a subscription that should be listed here but isn't, please click here.)" pruchase at staples with interac .. Call Penny at Staples, Brockville, Ontario.. Ph: 613-498-2616
Not wife and mind email account??? "Your AVG Sales Number has already been registered in our database" but
"You don't have any subscriptions.
(Note: If you have a subscription that should be listed here but isn't, please click here.)"
pruchase at staples with interac .. Call Penny at Staples, Brockville, Ontario.. Ph: 613-498-2616
second time
From what we have learned about your issue, we would like to help you via chat and assist you with the activation. Please contact us via chat from the below link: https://support.avg.com/support_tech_chat
Thank you.
Randolph, Also, just for your info., 17 [SEVENTEEN] of your postings are actually visible in this topic!!!.
AVG Guru
thank you for missing posting that are repeats
thank you for missing posting that are repeats
thank you for missing posting that are repeats up to date and time..
thank you for missing posting that are repeats up to date and time..
thank you for missing posting that are repeats up to date and time..
We apologize for the inconvenience caused, please attach us the screenshot http://avgclick.me/getscreenshot of the Error message that you're getting when you try to access the Technical Support at https://support.avg.com/support_contact_form?l=&retUrl=support_sales
Thank you!
Randolph, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Have you purchased AVG license or AVG for Unlimited devices? Can you please let me know what AVG program you have bought to assist further with the installation.
In case, you have bought AVG for unlimited devices, you no need to pay any extra. You can just install AVG directly on your other device using your AVG Myaccount credentials.