Hello I am onMacOSHigh Sierra version 18.13.3 and on antivirus free version 18.2 I received a threat to my quarantine MacOS:ADLOAD-S{Trj} but when I try to delete the problem it won't let me Help!
Thank you for providing screenshot Graham, We have confirmed that this is a false detection by AVG which we are aware of and this will be fixed soon. You can select the AVG detection in their quarantine and restore the file. Best regards, Alok.
Graham, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. AVG Guru
Thank you for providing screenshot Graham, We have confirmed that this is a false detection by AVG which we are aware of and this will be fixed soon. You can select the AVG detection in their quarantine and restore the file. Best regards, Alok.
This was selected as the best answer
Graham Baxter
The file has now been restored from the quarantine and everything is back to nomal. Thanks for all the help, Graham.
We have confirmed that this is a false detection by AVG which we are aware of and this will be fixed soon. You can select the AVG detection in their quarantine and restore the file.
Best regards,
Alok.
All Answers
I understand your concern.
Please send me the screenshot https://support.apple.com/en-us/HT201361 of the AVG threat message you received, we will check the same and assist you further.
AVG Guru
We have confirmed that this is a false detection by AVG which we are aware of and this will be fixed soon. You can select the AVG detection in their quarantine and restore the file.
Best regards,
Alok.
Thanks for all the help, Graham.