Computer was installing AVG Zen, but then computer made sudden restart (Bluescreen: Bad Pool Caller) and program were not fully installed. Computer installed some machine registry updates (there was no new updates avaliable, when I used computer) and deleted something, then I get chance to log in. I opened program (today installed trial version) and it says: "An unknow issue has prevented Internet Security from installing " and it can not find license, the error code is in the heading. Should I reinstall it?
I tried to reinstall fully and all, what i get is that. Relly?! I have now ESET SMART SECURITY 7, because I do not have any time to develop AVG or test or whatever. I think that AVG will be good, but not for me. First time experience will say everything.
I tried AVG reset access tool, it used cmd.exe and says everything is good, successful. Because I am paranoid, I installed Kaspersky too, I know it is not good to have two paraleel security, but what I can do, I need these.
=== Verbose logging started: 11.05.2014 2:58:22 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\ProgramData\MFAData\SelfUpd\avgmfapx.exe ===
MSI (c) (10:A0) [02:58:22:814]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\ProgramData\MFAData\pack\AVGx64.msi' against software restriction policy
MSI (c) (10:A0) [02:58:22:814]: SOFTWARE RESTRICTION POLICY: C:\ProgramData\MFAData\pack\AVGx64.msi has a digital signature
MSI (c) (10:A0) [02:58:23:083]: SOFTWARE RESTRICTION POLICY: C:\ProgramData\MFAData\pack\AVGx64.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (10:A0) [02:58:23:346]: Cloaking enabled.
MSI (c) (10:A0) [02:58:23:346]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (10:A0) [02:58:23:419]: End dialog not enabled
MSI (c) (10:A0) [02:58:23:441]: Original package ==> C:\ProgramData\MFAData\pack\AVGx64.msi
MSI (c) (10:A0) [02:58:23:441]: Package we're running from ==> C:\ProgramData\MFAData\pack\AVGx64.msi
MSI (c) (10:A0) [02:58:23:450]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (10:A0) [02:58:23:518]: APPCOMPAT: looking for appcompat database entry with ProductCode '{854E96CC-266C-4873-A50F-CDF5367EE848}'.
MSI (c) (10:A0) [02:58:23:531]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (10:A0) [02:58:23:816]: MSCOREE not loaded loading copy from system32
MSI (c) (10:A0) [02:58:23:862]: Machine policy value 'TransformsSecure' is 0
MSI (c) (10:A0) [02:58:23:862]: User policy value 'TransformsAtSource' is 0
MSI (c) (10:A0) [02:58:23:889]: Machine policy value 'DisablePatch' is 0
MSI (c) (10:A0) [02:58:23:889]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (10:A0) [02:58:23:889]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (10:A0) [02:58:23:889]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (10:A0) [02:58:23:906]: APPCOMPAT: looking for appcompat database entry with ProductCode '{854E96CC-266C-4873-A50F-CDF5367EE848}'.
MSI (c) (10:A0) [02:58:23:906]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (10:A0) [02:58:23:906]: Transforms are not secure.
MSI (c) (10:A0) [02:58:23:908]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\Taavi\AppData\Local\MFAData\logs\msi-20140510-235810.log'.
MSI (c) (10:A0) [02:58:23:908]: No Command Line.
MSI (c) (10:A0) [02:58:23:908]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{88013BDF-7971-4919-9818-E69A4B123050}'.
MSI (c) (10:A0) [02:58:23:908]: Product Code passed to Engine.Initialize: '(none)'
MSI (c) (10:A0) [02:58:23:908]: Product Code from property table before transforms: '{854E96CC-266C-4873-A50F-CDF5367EE848}'
MSI (c) (10:A0) [02:58:23:908]: Product Code from property table after transforms: '{854E96CC-266C-4873-A50F-CDF5367EE848}'
MSI (c) (10:A0) [02:58:23:908]: Product not registered: beginning first-time install
MSI (c) (10:A0) [02:58:23:908]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (10:A0) [02:58:23:909]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (10:A0) [02:58:23:909]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (10:A0) [02:58:23:910]: Adding new sources is allowed.
MSI (c) (10:A0) [02:58:23:910]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (10:A0) [02:58:23:910]: Package name extracted from package path: 'AVGx64.msi'
MSI (c) (10:A0) [02:58:23:911]: Package to be registered: 'Avgx64.msi'
I tried to reinstall fully and all, what i get is that. Relly?! I have now ESET SMART SECURITY 7, because I do not have any time to develop AVG or test or whatever. I think that AVG will be good, but not for me. First time experience will say everything.
You should try delete c:\ProgramData\AVG2014\ folder as installer suggested and try it againg.
Thanks
Change the compatibity to Windows 8 and run as admin, fixed it for me.