Hello. After I installed the new Windows 10 update, all of my AVG programs (Internet Security, PC Tune-Up, and 1-Click) have all stopped working and looks to have been removed from my PC. I have spent the last few hours trying to fix this, but nothing. Please help!
Hello Jordan. I understand that you have lost all your AVG Programs soon after the upgrade of Windows 10. Please reinstall all your products and you will be good to go. Please feel free to reach us back for any further issues. Thank you. Kishore, AVG Customer Care.
Hello Jordan. Did you use AVG remover tool to uninstall AVG Internet security and Tuneup remover to uninstall Tuneup? Please follow the below steps to uninstall and re install your products. To re install AVG Internet security: I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
Please reinstall all your products and you will be good to go. Please feel free to reach us back for any further issues. Thank you. Kishore, AVG Customer Care.
To re install AVG Internet security: I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities .
To uninstall PC Tuneup: Click on http://www.avg.com/filedir/util/TuneUp_Remover.exe to download Tuneup remover tool. Thank you.