Hello Damon and Livia, sorry for the inconvenience caused. I would request you to follow the below mentioned instructions once:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe 2) Run the downloaded tool and follow the instructions displayed on your screen. 3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation. NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually. 4) Run the AVG installation again.
If the issue persists please do let us know. Thank you.
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
4) Run the AVG installation again.
If the issue persists please do let us know. Thank you.