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Jolene Josephine ChurchJolene Josephine Church 

firewall

enhanced firewall

Firewall cannot start , because an error has occurred in the communication with a driver.

Any ideas on how to solve the above program ?
Best Answer chosen by Jolene Josephine Church
Rajendra SekarRajendra Sekar (Avast)
Hi Jolene,
May I know whether you are using trial or paid version of AVG?
Please run the remover tool and then please install the program again.
To download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download AVG Program please visit this link: http://www.avg.com/us-en/download .
Please feel free to contact us.

All Answers

Rajendra SekarRajendra Sekar (Avast)
Hi Jolene,
May I know whether you are using trial or paid version of AVG?
Please run the remover tool and then please install the program again.
To download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download AVG Program please visit this link: http://www.avg.com/us-en/download .
Please feel free to contact us.
This was selected as the best answer
Jolene Josephine ChurchJolene Josephine Church
mines a paid verison i also have the tune up.
i followed your advice in a way.
i clicked to unistall and i was given the option to repair. i decided to try the repair first, which worked.
Firewall is now back up.
Thank you Rajendra :)
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