0xe0010058 Error Code (AVG Internet Security 2015)
Hi, I bought AVG Internet Security 2015 a few months ago and it ran fine until today. Now the program is unable to run and I get this error code "0xe0010058". I tried restarting the PC multiple times but everytime AVG says it's installing the program and then that the installation failed.
Hello Freddy. I see that you are unable to install AVG Internet Security. I know it could be disappointing but I’ll help you install and use it. Lets perform clean installation to fix this issue. I request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
Hello Freddy. I see that you are unable to install AVG Internet Security. I know it could be disappointing but I’ll help you install and use it. Lets perform clean installation to fix this issue. I request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
Hello Piers, We are sorry to hear that. We kindly request you to follow the AVG remover tool instructions provided on the article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to uninstall the AVG program and check whether it resolves the issue. Thank you.
Hi there, I have followed all these instruction, and I still get the original error message/code when I try to install the latest free version of AVG, on a windows 7, 64 bit. Any help would be appreciated.
Open tool User Account control - click "Yes" Windows safe mode - click Yes. Choose installed version (AVG Free, AVG Internet Security) Click "Uninstall" Click "Restart computer" After the PC rebooted, please try to install AVG and you must be able to install it successfully.
I see that you are unable to install AVG Internet Security.
I know it could be disappointing but I’ll help you install and use it.
Lets perform clean installation to fix this issue.
I request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Thank you.
All Answers
I see that you are unable to install AVG Internet Security.
I know it could be disappointing but I’ll help you install and use it.
Lets perform clean installation to fix this issue.
I request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
Thank you.
An error occurred while processing your request.
Reference #132.8c8e7b5c.1478865209.1a1de33f
We are sorry to hear that. We kindly request you to follow the AVG remover tool instructions provided on the article : http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG to uninstall the AVG program and check whether it resolves the issue.
Thank you.
We really appreciate your valuable efforts which you have taken to fix it. Feel free to contact us for further assistance. Thank you.
Download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing AVG 2017 and its traces.
Open tool
User Account control - click "Yes"
Windows safe mode - click Yes.
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
Click "Restart computer"
After the PC rebooted, please try to install AVG and you must be able to install it successfully.