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Jay Cee Your online security is incomplete.
I have just read the 83 comments of people having this pop up on their computer. I have it also but fist about 2 weeks ago AVG did an update, since then my compute shas slowed right down. I unistalled AVG and then reinstalled it, still like a snail. I have run the scan plus another scan but it's not showing anything. I have been using AVG for many years and recommended it to many people over the years and this is the first time that annoying pop up appears saying my security is incomplete and it's the first time it has slowed right down after an upgrade. I am seriously thinking of deleting AVG completely and finding another one. Many have mentioned Avast, I guess it's worth a try unless AVG would know why it slowed down after the upgrade.
We understand how something like this can really try your patience.
Could you please let us know the exact pop up you are receiving? also let us know the name of the AVG product you have installed in your pc? so that we are happy to assist you better. Also provide us the screenshot of the pop up http://avgclick.me/getscreenshot .
Please feel free to contact us for any further assistance. Thank you.
AVG Guru
It seems you are using an AVG free version. The pop up is to notify you to upgrade your free version to pro version to experience better protection for your PC. Please ignore if you do not want to upgrade. Appreciate your understanding. Thank you.
AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. If you have a specific experience with AVG products that you would like to share with us, we would appreciate hearing about it. Submit your valuable feedback in http://www.avg.com/us-en/product-feedback and our development team will see to this and will fix it in the upcoming updates. Thank you.
We are glad to know that the issue has been resolved. Please feel free to contact us again for any assistance. Thank you.
Well, it has not gone for me. It still pops up every time I turn on my computer.
Please mark this issue as not resolved.
Thanks.
It seems you are using an AVG free version. The pop up is to notify you to upgrade your free version to pro version to experience better protection for your PC. Please ignore if you do not want to upgrade. Appreciate your understanding. Thank you.
Hello Avinash.
Peter is not stupid, he knows what version he is using. We do not need to be marketed EVERY DAY to upgrade to a product we have chose NOT to use. We do not want to "ignore" this o
popup every time we turn on our computer.
Please remove this "marketing" techinque or you will lose more customers.
I have already filled out a "feedback" form as well as an "escalated" feedback form.
http://www.consumeraffairs.com/computers/avg.html
https://support.avg.com/answers?id=906b0000000bneE
https://support.avg.com/answers?id=906b0000000bngjAAA
https://support.avg.com/answers?id=906b0000000bn1CAAQ
https://support.avg.com/answers?id=906b0000000DA01AAG
And here are some helpful reviews. Please do not ask me to stop this, I can't, it's part of my "marketing" campaign. I do undreservedly apoligise though and I understand any concerns you may have.....
http://www.consumeraffairs.com/computers/avg.html
I am glad I came across this feed, I too have AVG Free Adition on 2 of my computers, 1 of which is my Media Centre, and AVG has this popup which comes up almost every few hours interrupting my Movies. It is starting to piss me off, so what did I do, I contacted the head of Microsoft department and filed a complaint because I disabled ALL NOTIFICATIONS within the AVG Software and also disabled ALL notifications through the Microsoft Action Centre, which should hide ALL Notifications from AVG, but AVG have by-passed this somehow and have violated Microsoft Terms and Conditions and will get a nice letter from their legal team in the comming days/weeks advising them to change their script and remove this notification or they will be persuing legal action against AVG. Kind Regards! Better pass up to your developers ASAP to redo their sneaky little coding of their popup string that by-passes ALL Microsoft Notification Disabling Services!!!
Please accept our sincere and unreserved apology for any inconvenience this may have caused you. Please follow the instructions below to avoid popup's from the AVG program.
1. Open AVG program.
2. Click "Options" on the right top corner and select "Advanced Settings".
3. Select Appearance on the left panel of the settings.
4. Please uncheck the checkbox "AVG Advisor Notification" .
5. Then in left side please look for Privacy Preference and select it.
6. Now please untick first option in right side.
7. Click "Ok" to save the changes.
Thank you.
We apologize for the inconvenience caused. Our customers may get legitimate campaign pop-ups to promote our product which has advanced features. Please note that these pop-ups are temporary. Since our customers felt it as annoying, we have already escalated such cases to the concerned department and they are working on it. AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. Submit your valuable feedback in http://www.avg.com/us-en/product-feedback and our development team will see to this and will fix it in the upcoming updates. Thank you.
For the record, I did install the upgraded version and was not impressed enough during the free trial period to keep it. I do use one of your paid products, PC TuneUp, which has kept my laptop running quite well for a number of years.
However, I am seriously considering not renewing the license on it and moving to another vendor for my software needs because all I see in answers in this thread are repeated platitudes with no real customer service. This is not support. This is ignoring your customer base.
We are sorry for the inconvenience caused.
We value our customer feedback and recently we have implemented the options to setup the frequency for the AVG Marketing popups.
We request you to update your AVG program once by following the instructions mentioned in this link: http://avgread.me/1TgZWYq and to setup frequency for Marketing popup please follow the instructions mentioned in this link: http://avgread.me/29lFofA .
If you couldn't find the option after updating then please completely reinstall AVG using our AVG remover tool.
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us if you need any assistance.
I am uninstalling AVG crappy adware! Ps. I cheched out "Display system tray notifications" everything is default.
Sorry for the inconvenience caused.
We can see that you are using the AVG Free antivirus and you can setup the frequency for Marketing popup, More than once a day, Once a day and Once every 3 days. Only for paid version you can choose the option as "NEVER" and if you choose never you wont' be getting marketing popup from AVG.
So, in other words: AVG IS THE VIRUS!
This is the latest version of popup that has infected my system and likes to come up right in the middle of what I'm doing every ten minutes. It literally takes the focus (term for the active window) away from whatever I'm working on and it has become apparent I need to get a different product. I can't have this virus/malware/adware messing up my work. AVG: c'ya!
We apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy.
AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us. If you have a specific experience with AVG products that you would like to share with us, please share it here http://avgclick.me/AVGfeedback . Thank you.
I know this is not an answer, but I don't see anywhere to write a complaint.
We regret for the inconvenience caused. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.