Thank you why is there no blue dot against internet security? That was also active. Driver update also has a subscription but was not running at that time
I understand your concern, let me help you. Kindly check if all your subscriptions are installed and activated in your PC. Let us know to help you further.
Mike, we would like to know whether it shows as "Installed" for "AVG TuneUp" and "AVG Secure VPN" on "My Subscriptions" window of AVG program? Do you see separate shortcut icons for both AVG TuneUp and AVG Secure VPN on your desktop screen?
Thank you for the confirmation, Mike. Can you click on both AVG TuneUp and AVG Secure VPN one by one from "My Subscriptions"? Once it is done, get back to "My Subscriptions" and check whether you still see blue dots appearing. Keep us posted.
Okay. Please open AVG TuneUp program and perform maintenance scan once. Once it is done, close AVG TuneUp program interface and check the status of blue dot.
Please give a another try and restart the computer.
If the issue persist, reinstall the AVG TuneUp and check for the issue again.
Keep us posted.
All Answers
We will help you to sort out the issue.
Please share us the screenshot of the interface with the blue dots to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
The blue dot near the AVG icon conveys that you have an active subscription for the following products.
You can install and activate those AVG products.
Let us know, if you need any help with the installation.
Kindly check if all your subscriptions are installed and activated in your PC.
Let us know to help you further.
Let us know if you need further assistance.
Mike, we would like to know whether it shows as "Installed" for "AVG TuneUp" and "AVG Secure VPN" on "My Subscriptions" window of AVG program?
Do you see separate shortcut icons for both AVG TuneUp and AVG Secure VPN on your desktop screen?
Can you click on both AVG TuneUp and AVG Secure VPN one by one from "My Subscriptions"?
Once it is done, get back to "My Subscriptions" and check whether you still see blue dots appearing.
Keep us posted.
Once it is done, close AVG TuneUp program interface and check the status of blue dot.
Please give a another try and restart the computer.
If the issue persist, reinstall the AVG TuneUp and check for the issue again.
Keep us posted.