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Emily WaltersEmily Walters 

Dri*avg??? Refund

I bought a new laptop in january which came with McAfee. Before that I had a laptop for 6 years which had avg but I never got charged ever. I uninstalled avg from that laptop and put in McAfee, so I'm not using avg at all. Then I get charged on the 12 of march £50 odd for what??? Dri*avg?? What is this? I look in my avg account and it says no payments have been made and I have no subscriptions. How can I get this money back? Thanks.
Rakshith RajkumarRakshith Rajkumar (AVG)
Hi Emily, 

We acknowledge your refund request. This isn't the experience we want you to have.
However, upon checking your account we're unable to find any subscriptions or charge.
As it isn't recommended to share the order/account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.
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