AVG Support Community
Share tips and solutions on AVG Products
Community topics
AllAVG Gurus
These community experts are here to help
-
Alan Binch
-
Borislav Angelov
-
Vladimir Bartl
-
Subhadeep Kanungo
-
Miloslav Serba
AVG Free saying "You are unprotected" at alll time
I have AVG Free, mostly as I have no much use in the paid feathers that come with the paid version, and as when I did pay I still got bugged on with messages about this and that, so decide to just return to free
Now as of some update at some point my AVG Free in their taskbar used to say "You are unprotected" when hovering over it, I assume as I am free, the UI says "You have basic protection"
However now it also shows the X mark on the AVG Logo and that is a little overboard for me, is that a bug on my machine or is that how the AVG Free is now?
TL:DR Is the X mark on the task bar for AVG Free by design or is it a bug on my system?
Photo of said icon (button right):
Now as of some update at some point my AVG Free in their taskbar used to say "You are unprotected" when hovering over it, I assume as I am free, the UI says "You have basic protection"
However now it also shows the X mark on the AVG Logo and that is a little overboard for me, is that a bug on my machine or is that how the AVG Free is now?
TL:DR Is the X mark on the task bar for AVG Free by design or is it a bug on my system?
Photo of said icon (button right):
We're sorry for the inconvenience caused. We'll help you sort this.
To fix this, please reinstall your AVG Antivirus Free once and check if the issue still persists.
Once you've uninstalled your AVG Antivirus Free, please refer to this article to reinstall it.
Thank you for understanding. Keep us updated.
All Answers
We're sorry for the inconvenience caused. We'll help you sort this.
To fix this, please reinstall your AVG Antivirus Free once and check if the issue still persists.
Once you've uninstalled your AVG Antivirus Free, please refer to this article to reinstall it.
Thank you for understanding. Keep us updated.
Looks much better now
Glad to know that your issue has been resolved.
Feel free to contact us if you need any assistance with AVG.
We'll be happy to help you. Have a great day!