Hello Michelle, We apologize for the inconvenience. To assist you better, could you please send us the screenshot of the error message you receive? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot Thank you.
Michelle, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. AVG Guru
We apologize for the inconvenience.
To assist you better, could you please send us the screenshot of the error message you receive?
Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.
AVG Guru