Hello Khang, I understand how something like this can really try your patience. Please be informed that if you have installed any third party Antivirus in your computer, uninstall it, since it may conflict the AVG program. Also let us know whether you have installed any other AVG product before in your pc? so that we are more happy to assist you better. Please feel free to contact us for any further assistance. Thank you.
Hello Khang, Could you please let us know whether you have installed the paid version or trial version of AVG Internet Security, so that we can assist you better. Also please provide us the order number of the AVG product you have purchased. Please feel free to contact us for any further assistance. Thank you.
I have just the same problem. I bought yesterday the Ultimate Suite and no problems with the Admin-PC and the Android devices but with a new Windows10 Laptop from ASUS. I get all the time the error message see above.
Hello Hilmar, We regret for the inconvenience caused. Please check whether you have installed any other conflicting applications like McAfee, Avast etc.. on your PC, If so please uninstall the program and try with the installation of the AVG program. If not please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Once uninstalled download the installation file using the link : http://www.avg.com/us-en/download to reinstall your AVG program. Please feel free to contact us for further assistance. Thank you.
Hello Khang, We have sent you with the instructions to provide us with certain details to locate your account so that we could provide you with appropriate license number. Please reply back to the same email with appropriate details. Thank you.
I understand how something like this can really try your patience.
Please be informed that if you have installed any third party Antivirus in your computer, uninstall it, since it may conflict the AVG program. Also let us know whether you have installed any other AVG product before in your pc? so that we are more happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Could you please let us know whether you have installed the paid version or trial version of AVG Internet Security, so that we can assist you better. Also please provide us the order number of the AVG product you have purchased.
Please feel free to contact us for any further assistance. Thank you.
We regret for the inconvenience caused. Please check whether you have installed any other conflicting applications like McAfee, Avast etc.. on your PC, If so please uninstall the program and try with the installation of the AVG program. If not please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Once uninstalled download the installation file using the link : http://www.avg.com/us-en/download to reinstall your AVG program. Please feel free to contact us for further assistance.
Thank you.
We have sent you with the instructions to provide us with certain details to locate your account so that we could provide you with appropriate license number. Please reply back to the same email with appropriate details.
Thank you.