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Farley Mullins AVG free
I have AVG free edition installed on Windows XP Service Pack 3 desktop. This problem just started: Everytime my computer starts up, I get the folder "C:\Documents and settings\Link\Application Data\AVG" popping up on screen. I have looked in msconfig and the registry run keys and cannot locate this to try keeping it from popping up. This is very irritating. Does anyone know how a folder like this is getting loaded every bootup? Is there anywhere else I may find the order from Windows to load this folder?
All Answers
We are sorry for the difficulties you are currently experiencing. Could you please provide us the screenshot of the pop up you receive? so that we can assist you better.
Feel free to contact us for any further assistance. Thank you.
Thank you for the screenshot provided. This is the know issue and we have found the fix for it.
Please follow the below instruction
1)Click on the following link http://live.sysinternals.com/autoruns.exe to download Microsoft auto-run tool.
2)Run the downloaded file. And click on Agree.
3)Once it opens please click on "Logon" tab.
4)From the list you can find AVG name. Please uncheck that box.
5)Then choose File->Save at the top.
6)And close the autorun window.
7)Restart the pc and check whether you get the folder again.
Please try it out and let us know whether your issue have been fixed. Thank you.
Could you please conform me whether you have tried out the below steps? also please try out the below steps too
1)Open your Internet Explorer web browser
2) At the top right corner below the close button you can find a wagon wheel shaped icon which is called as "Tools" please click on it.
3) Select Internet Options in that and a window will get opened.
4)Choose "Security Tab"
5)Scroll down to the last and then check
- Use SSL 2.0
- Use SSL 3.0
6)Choose apply and then click on Ok.
Please try it out and let us know whether your issue have been fixed. Thank you.
We appreciate your effort in trying to fix the issue. Thank you for trying out the steps. We are sorry for the difficulties you are currently experiencing. We have sent you email instruction to your email id please follow the email instruction. Your patience is much appreciated. Thank you.
In autoruns/logon
Under HKCU/software
Uncheck
AVG secure search update 0214c
And AVG secure search update 0913a
And ROC_ROC..
All 3 of mine said – “File not found”
I really appreciate your efforts.
Glad to know that your issue got resolved.
Please feel free to contact us should you need any assistance.