Gsatón, we request you not to provide the email address on a public forum. We have sent an email and explained about the order status. Please revert to our email, if you have further queries.
The support through this channel is provided in English. You can use a translator to understand the content of our message. For example, you can use https://translate.google.com/. We could not find any subscriptions under the account that you have provided for AVG community. Hence, we have sent an email for you to provide the order reference that you received for AVG purchase. Please also share the screenshot of the bank statement through the same email that shows the charge debited for AVG purchase. Thank you.
Gsatón, we request you not to provide the email address on a public forum. We have sent an email and explained about the order status. Please revert to our email, if you have further queries.
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Gsatón Millabón
Intentamos con mi papá hacer de nuevo la facturación y nos lanzó error de nuevo.
We have sent an email and explained about the order status.
Please revert to our email, if you have further queries.
All Answers
The support through this channel is provided in English.
You can use a translator to understand the content of our message.
For example, you can use https://translate.google.com/.
We could not find any subscriptions under the account that you have provided for AVG community.
Hence, we have sent an email for you to provide the order reference that you received for AVG purchase.
Please also share the screenshot of the bank statement through the same email that shows the charge debited for AVG purchase.
Thank you.
We have sent an email and explained about the order status.
Please revert to our email, if you have further queries.
In this case, we request you to contact the billing team.
They will help you to purchase the product and resolve the issue.
Please use the following link to contact our billing team https://support.avg.com/support_sales?l=en
Thank you.