Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
Tom DolamoreTom Dolamore 

AVG VPN blocks internet

Something happened in the last week or so, when I activate the VPN I can't connect to the internet.  When I turn it off, connection works fine.  What happened?
Best Answer chosen by Tom Dolamore
Sarath PriyanSarath Priyan (Sitel)
Hi Thomas,

I'll certainly help further with your concern.

I suggest you to try connecting to different location in AVG Secure VPN and check if you experience the same.

Also, disable enhanced firewall in AVG Internet Security and disable AVG Secure VPN to check which program causes the issue.

Keep us posted.

All Answers

Sarath PriyanSarath Priyan (Sitel)
Hi Thomas,

I'll certainly help further with your concern.

I suggest you to try connecting to different location in AVG Secure VPN and check if you experience the same.

Also, disable enhanced firewall in AVG Internet Security and disable AVG Secure VPN to check which program causes the issue.

Keep us posted.
This was selected as the best answer
Tom DolamoreTom Dolamore
Hello Sarath,

I changed the location in VPN as you suggested and that worked so thank you.

Tom
Rakshith RajkumarRakshith Rajkumar (AVG)
You are welcome, Thomas.
I appreciate your time and effort in this.
Ask a question
Struggling with non-AVG technology? We can fix that, too!