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Brenda JenkinsBrenda Jenkins 

AVG will not install, Error oxCoo70643

I am running windows 10, and when i tried to update AVG it said it was corrupted. I used the remover tool and removed AVG. I still cannot get it to install it gets to 96% then fails with the above error code. the explanation says event exec_finshed??? I have tried everything, I have used AVG for many years and I have never had any issues, so I am assuming it is windows 10 causing the problem?  How can I get AVG to install?
Balasubramanian SBalasubramanian S (Avast) 
Hello Brenda,

I apologize for the inconvenience caused.
I really appreciate your efforts in installing our AVG program.
Since you have already tried the removal tool method and the issue still persists, I have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Thank you.
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