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We will have a look at it. Could you share the screenshot https://support.apple.com/en-us/HT201361 of that detection message?
Provide us your MAC OS version http://https//support.apple.com/en-us/HT201260 and
AVG version.
To find out the version you can follow user manual, part 4.3. Menu in the task bar
http://files-download.avg.com/doc/AVG_AntiVirus_for_Mac/avg_avm_uma_en_ltst_03.pdf
As full path of detection is not fully visible from UI very often, please provide us with the full path. You can copy the path by right clicking on the detection path and paste it here.
AVG Guru
Mac OS: 10.13.4 (17E202)
MacBook Pro (Retina, 13-inch, Late 2012); 2.9 GHz Intel Core i7; 8 GB 1600 MHz DDR3
location: "/Users/~/Library/Application Support/Google/Chrome/Default/.com.google.Chrome.ppTXsF"
the suffix on the ".com.google.Chrome.xxxxxx" has been different each time.
virus name: "MacOS:Spigot-AY [PUP]"
I've been having the same problem. I've removed the bad chrome extensions but these pop-ups keep happening.
Mac OS Version 10.10.5 (14F2511) (Yosemite)
AVG version 18.2
We have escalated your case to our senior level technicians. We will get back to you once we received a response from them, your patience is much appreciated.
I understand this must be upsetting. Please upload the detected file to https://t.co/0GWDhMw7a6 and send us the URL or file hash, so I can pass it to our virus lab
Has anyone found an answer to this?
I've disabled all of my chrome extensions, cleared all my chrome cache, and run the virus scanner.
Any other thoughts?
Parrish
oh i guess I can just post it here
.com.google.Chrome but after that it's a different combination of letters or words
The link you have provided is related to screenshot. Could you share the SHA-256 hash of the file
(e.g. e49a831834f8c89929ff6a2e019219d3d53514df0631894caff78fdcd08959da)?
Else, submit your request under the below link: http://www.avg.com/submit-sample for further assistance.
We have received a reply from our senior team and they have informed that the detection is correct. The file ".com.google.Chrome" is reported as threat.
You can go to the file ".com.google.Chrome" location manually and delete it.
Regards,
Alok.
The issue should be fix by deleting the file ".com.google.Chrome" from the location manually. May I know if you have deleted the file from your computer and still receiving the same detection pop up?
If yes, then please share a screenshot of the AVG detection with see details page and we will check if the file is in a different location.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
Check the below mentioned locations on your Mac and remove all files containing spigot name:
~/Library/LaunchAgents
~/Library/Application Support
~/Library/Caches