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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
We are sorry to know that and would like to get more information on this matter.
Are you using the AVG Antivirus free or paid version of AVG Internet Security?
If it is the free version, open the program interface and click on "Menu-->About".
Take a screenshot of that window and share it here. You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
https://support.mozilla.org/en-US/questions/1264440
please read all 2 pages thanks
To further narrow down the issue, I'd request to disable individual components in AVG and verify the issue. Refer to instructions in this article https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus to disable individual components.
https://support.mozilla.org/en-US/questions/1264440
Yes, we could see the information the forum link that you have provided.
We request you to disable AVG protection completely as mentioned in this article and see whether the issue with Firefox gets resolved.
Keep us posted.
Could you confirm whether the issue is happening with the both old and latest version of Firefox browser?
In this case, we have to analyze the logs and identify the root cause of this issue.
Hence, an email instruction has been sent which will help you to send us the AVG logs.
Once we receive it, will escalate and proceed with the investigation.
Keep checking your email to know about its status.
Your patience is much appreciated.
This would take time and we appreciate your patience in the interim.