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We have scheduled maintenance planned from 8PM CET, 27th January to 9PM CET, 3rd February. During this time, the AVG community will be on read-only mode.

We apologise for the inconvenience. Please visit AVG Support page for any urgent issues. Thank you for your patience.

Paul MiddletonPaul Middleton 

restart required - AVG IS Business

My AVG (IS) has been showing 'restart required' for the last few days. 

I have restarted my machine several times 

I do not want to have to remove and reinstall AVG if possible - is there any other way to fix this error

Vishnu VardanVishnu Vardan (Avast)
Hi Paul,

We will help you to get this issue resolved.

Please share us the screenshot of the AVG user interface to check and assist you further.

Regards,
Vishnu Vardan
Paul MiddletonPaul Middleton
User-added imageUser-added image
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
Paul, you have an older version of AVG Internet security.

We have to uninstall the older version using a remover tool and install the newer version of AVG Internet Security.

Refer this article to run the remover tool https://support.avg.com/SupportArticleView?l=en&urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product

In order to use the clear tool use this link https://www.avg.com/en-us/download-thank-you.php?product=REM

Let us know if you have any issues
Paul MiddletonPaul Middleton
each time I try to add an image the icon shows as a broken file - if I reload the page my response does not appear 
Paul MiddletonPaul Middleton
User-added image
Paul MiddletonPaul Middleton
screen shot attached 

error screen
Paul MiddletonPaul Middleton
User-added image
Santhosh PannerselvamSanthosh Pannerselvam (AVG)
Paul, you have successfully uploaded the image. We can view it from our end.

Please follow the instructions which I have provided you earlier.

To reinstall the product refer this article https://support.avg.com/SupportArticleView?l=en&urlname=Download-and-install-AVG-Protection
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