We will help you with this. Could you share the screenshot of error message? You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi Rakshith Have tried what you suggested but still no joy,still cannot get it to work. Can you contact me direct so that I can give you access to my computer so that you can see the problem and hopefully fix it Thank Alan
Hi, I had the same issue and posted a question below. Since then have been reviewing some old threads and found one that suggested going to Menu\Settings\Troubleshooting. Scrolling down to the "Reset All Settings" section and Clicking the "Reset To Default" option. On reboot it resolved my issue, maybe you could consider trying that. Hope it helps...
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