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Michael Smith Web Shield
I've been dealing with a problem for some time now, and finally decided to find some help. On my Samsung tablet the Web Shield always shuts off if the tablet is shut down, hibernating, asleep, whatever. Everytime I turn it back on I have to go into settings and switch it back on manually, which includes giving it permission to do so. Sometimes it will randomly shut itself while I'm online, but no reason is given as to why it's done so.
Any feedback would be greatly appreciated.
Any feedback would be greatly appreciated.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Is your samsung tablet runs on Andriod or Windows?
May I know from when do you face the issue?
Please help us with the requested details so that we can check and help you further.
We await your prompt response.
We are really sorry to know that you are facing an issue with on mobile device.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
We do have a specialized team who deals with mobile queries.
We have escalated your case to concern team and they will get back to you via email and help further.
Thank you and keep us updated.
We are really happy to know that your issue has been resolved.
If you have any other concerns, please feel free to reach us again.
Thank you and have a great weekend.