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David Ellis IDP.generic quarantined
AVG has quarantined and setup.exe file IDP.Generic which I need for running sage software - I cannot restore this or extract so I have sent this for analysis - how long will this take and how will I know that something has been dnoe? I need this file for my payroll software to run
We're here to help.
If you believe AVG has falsely detected the sage setup.exe file as a threat, we'd request you to exclude from AVG scanning and report a false detection report.
Click this link for steps to exclude a file from AVG scanning.
Visit https://www.avg.com/en-ww/false-positive-file-form to submit the file for analysis.
If you are still getting threat detection popup from AVG for accessing sage application, please contact us through this https://support.avg.com/support_tech_chat? link.
If you are using AVG Antivirus free version, please create your own post on community to get further assistance
Thank you.