Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
Barbara SweetBarbara Sweet 

Cancel Secure VPN subscription

My IT guy has uninstalled the Secure VPN. How do I cancel the Secure VPN subscription completely and receive no future billings?
Midhun AloorMidhun Aloor (Foundever)

Hi Barbara,

We're sorry to hear that you wish to cancel your AVG subscription.
Before we proceed, could you let us know why you've decided to uninstall AVG Secure VPN from your computer & cancel it's auto-renewal?
If you require any technical assistance, we'd be happy to help you.
Awaiting your response.
Barbara SweetBarbara Sweet
My computer wasn't connecting to my printer and was running agonizingly slow. My IT guy cleaned it up, removing multiple AVG items that were clogging my computer. He also installed some new software for the printer & said I don't need the VPN. I trust him and it runs much faster now. Please cancel the auto-renewal of the VPN.
Thank you.
Midhun AloorMidhun Aloor (Foundever)

Thank you for writing back to us, Barbara.

We sincerely apologize for the inconvenience this has caused you.
As per your request, we've cancelled the auto-renewal of your AVG Secure VPN (10 devices) subscription.
You can rest assured, as your AVG Secure VPN (10 devices) subscription will not be renewed and no money will be taken from your account for the renewal.
Let us know if you require further assistance.
Ask a question
Struggling with non-AVG technology? We can fix that, too!