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Joe KaasJoe Kaas 

Unable to restore file put in quarantine

AVG free is suddenly putting files that I compile into Virus vault. I know they are OK. However, as soon as I click on a file to 'restore' the check mark disappears.

Has anyone gotten a fix yet?
Gunaseelan GurusamyGunaseelan Gurusamy (Avast)
Hello Joe,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG Virus Vault (Quarantine) interface, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.
Alan BinchAlan Binch
Joe, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru
Alex MalauAlex Malau
I Can't open Command prompt and other system since i delete from quarantine
 
Conrad RussoConrad Russo
AVG put an important executable into qaurantine and now wont let me restore it.
I have put the file path and its parent folder into exeptions but this did not change the situation.
It is an executable file that is extremely important to my business and now I cannot run my CNC machines and laser engravers and therefore produce products for my customers. 
The program that I use to run my machines now won't reinstall,  f**k f**k f**k 
The main support page for AVG is down for upgrade/maintenance - what a shit show!
F**king devastating as I have now lost 1/2 a day of production which adds up to around $20,000 and thats assuming I can get back up and running overnight.
Thanks heaps for that AVG
Samuel ManiSamuel Mani (Avast)
Hello Conrad,
Sorry to hear that.
We'd like to clarify this for you. If you have any concerns regarding AVG, please write back to us in a separate post so that we can check and assist you accordingly.
Thank you in advance!
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