Home Support

<  Back to Homepage

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

Browse by categories

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
ShowAll Questionssorted byRecent Activity
Leung JackyLeung Jacky 

Inline hook ntoskrnl.exe

same as this problem https://support.avg.com/answers?dt=login&id=906b0000000bmu6AAAUser-added image
Balasubramanian SBalasubramanian S (Avast) 
Hello Leung,

We see that you have already posted your query on this post https://support.avg.com/answers?id=906b0000000bn2ZAAQ . We request you to communicate via that post so that we can assist you quicker and better.
Have you tried removing the threat Inline hook ntoskrnl.exe using AVG?
Leung JackyLeung Jacky
AVG said  can not remove (part of os)
Balasubramanian SBalasubramanian S (Avast) 
Thank you for the information.
Since this is a virus issue, we request you to get our additional support.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Leung JackyLeung Jacky
can you give me the instructions to me in email about how to solve this problem i don't want to use the Remote Support service ...please!! i thank i can follow the instruction and solve it...
Leung JackyLeung Jacky
when i uninstall the avg and reinstall it ...the  virus disappear .
is it still in my computer??
Balasubramanian SBalasubramanian S (Avast) 
Leung, before reinstalling AVG did you update your AVG program once and then scanned your PC?
Leung JackyLeung Jacky
yes 
Aravind GnanamurthyAravind Gnanamurthy (Avast)
Thank you for the confirmation, Leung. Could you please let us know the name of the AVG product you have installed in your pc. Also let us know how did you came to a conclusion that there is a virus in your pc. Thank you.
Sheldon TizzardSheldon Tizzard
"Also let us know how did you came to a conclusion that there is a virus in your pc." 

Seriously?? You're kidding, right!!??? Maybe AVG AntiVirus told us?? Hmmmm...
KarthikeyanKarthikeyan (Foundever) 
Hello Sheldon,
We apologize for the inconvenience.
To assist you better, could you please elaborate on your query regarding AVG?
Thank you.
Alan BinchAlan Binch
Re Sheldon Tizzard
Issue resolved.. Other user Sheldon Tizzard posting (https://support.avg.com/answers?id=906b0000000bmu6AAA).
AVG Guru
Ask a question
Struggling with non-AVG technology? We can fix that, too!