I am sorry to hear that. In this case, we need to collect error logs from your computer and escalate this case to the senior team. I have emailed you a link to collect the error logs from your computer, please follow the same and send us the output.
There is no need to collect my data, the problem is the user interface of AVG Virus Lab that start checking file with a white window that don't close and stay open.
Hello Fabrizio, I understand your concern. We have already escalated this case to our senior team, they are working on a fix. The issue will get fixed soon. Best regards, Alok.
You're not alone Fabrizio, I too get the dang thing ... staring at it right now! I want to know how to shut it off since I put the file in question in as an exception and it's not paying any attention to that.
Jim, I understand this must be annoying. Please get in touch with our Technical Team to help you to resolve the issue. You can reach out to them at http://avgclick.me/AVGtechnical
You are not kidding. I get this every week when I update files - you say they are clean (I know they are) then in a while you send me the messages and they stay on my screen preventing my work. I have to shut don my system and restart everything (I have a lot of live radar feeds running) this takes some time and it is a REAL PAIN.
I'd like to disable your service. How do I do that?
Neil, I understand the situation. Please get in touch with our Technical Team to help you to resolve the issue. You can reach out to them at http://avgclick.me/AVGtechnical The same Technician will also help you with disabling the Service.
I am sorry to hear that. In this case, we need to collect error logs from your computer and escalate this case to the senior team. I have emailed you a link to collect the error logs from your computer, please follow the same and send us the output.
Thank you
I understand your concern. We have already escalated this case to our senior team, they are working on a fix. The issue will get fixed soon.
Best regards,
Alok.
I understand this must be annoying.
Please get in touch with our Technical Team to help you to resolve the issue.
You can reach out to them at http://avgclick.me/AVGtechnical
I'd like to disable your service. How do I do that?
Thanks.
Neil
I understand the situation.
Please get in touch with our Technical Team to help you to resolve the issue.
You can reach out to them at http://avgclick.me/AVGtechnical
The same Technician will also help you with disabling the Service.