Can anyone please help. My problem is that I can not access the avg internet security. The screen appears with lots of scrambled letters across the top. The only legible words being "missing string" and in the centre YOUR PROTECTED. It will not let me delete this screen.
Gerald, Thank you for providing screenshot. Please uninstall AVG Internet Security via control panel and reinstall it as per the steps mentioned here . Keep us informed about the status to assist further.
Hello Gerald, We can certainly take a look into this. Could you share a screenshot of the AVG Internet Security user interface to proceed further? You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. Regards, Alok.
Gerald, Thank you for providing screenshot. Please uninstall AVG Internet Security via control panel and reinstall it as per the steps mentioned here . Keep us informed about the status to assist further.
Jacques, Have you uninstalled and reinstalled your AVG program as per the steps mentioned above? If not, please follow those steps and keep us informed about the status to assist further.
Thank you for providing screenshot. Please uninstall AVG Internet Security via control panel and reinstall it as per the steps mentioned here . Keep us informed about the status to assist further.
All Answers
We can certainly take a look into this. Could you share a screenshot of the AVG Internet Security user interface to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Regards,
Alok.
Thank you for providing screenshot. Please uninstall AVG Internet Security via control panel and reinstall it as per the steps mentioned here . Keep us informed about the status to assist further.
Have you uninstalled and reinstalled your AVG program as per the steps mentioned above? If not, please follow those steps and keep us informed about the status to assist further.
Thanks very much for your help.
Uninstall ok.
Reinstalled with some difficulty, but everything is now working ok,
Once gain many thanks.
Thanks for updating the status.
I appreciate your efforts and patience in fixing the issue.