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ShowAll Questionssorted byRecent Activity
Mark SiegelMark Siegel 

Disabling

It appears that certain websites are being blocked and are needed for my business. How do I disable AVG to use these sites
Best Answer chosen by Veeramani Sivakumar (Sitel)
Mark SiegelMark Siegel
It say Hmmm can't reach this page
the connection was reset

I get this when signing into my account on irs.gov & tax.my.gov
 

All Answers

Lathika RavindraLathika Ravindra (Avast)
Hello Mark,
Thank you for contacting AVG Community Support.
We are sorry to know that. We'll check and help you out.
Could you please confirm whether you are getting any error message while accessing the websites?
May I know whether this happens for a specific website and browser or random?
Awaiting your response.
Mark SiegelMark Siegel
It say Hmmm can't reach this page
the connection was reset

I get this when signing into my account on irs.gov & tax.my.gov
 
This was selected as the best answer
Veeramani SivakumarVeeramani Sivakumar (Sitel)
Hello Mark, 

We need to check whether AVG program causing this issue. Refer the below article to know how to disable AVG Anti-virus. 

Temporarily disabling AVG AntiVirus protection

Please try the above steps and let us know whether you can access those sites. Thank you. 
Mark SiegelMark Siegel
I tried the disabling and no success, yet I can get there on my phone and tablet. Makes no sense
Samuel ManiSamuel Mani (Avast)
Hello Mark,
Thank you for replying.
We are sorry to hear that.
Please uninstall AVG Internet Security using the below article.
https://support.avg.com/SupportArticleView?l=en&urlname=uninstall-avg-internet-security#:~:text=reboot%20your%20PC.-,Right%2Dclick%20the%20Windows%20Start%20icon%2C%20and%20select%20Apps%20and,Account%20Control%20dialog%2C%20click%20Yes. (https://support.avg.com/SupportArticleView?l=en&urlname=uninstall-avg-internet-security#:~:text=reboot%20your%20PC.-,Right%2Dclick%20the%20Windows%20Start%20icon%2C%20and%20select%20Apps%20and,Account%20Control%20dialog%2C%20click%20Yes.)
Reboot your PC, reinstall AVG Internet Security using the below article and check if it resolves your issue.
https://support.avg.com/SupportArticleView?l=en&urlName=Install-AVG-Internet-Security&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=Install-AVG-Internet-Security&supportType=home)
If issue still persists, please feel free to contact us anytime.
We will certainly help you out.
Thank you.
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