Hello Mark, Thank you for contacting AVG Community Support. We are sorry to know that. We'll check and help you out. Could you please confirm whether you are getting any error message while accessing the websites? May I know whether this happens for a specific website and browser or random? Awaiting your response.
the connection was reset
I get this when signing into my account on irs.gov & tax.my.gov
All Answers
Thank you for contacting AVG Community Support.
We are sorry to know that. We'll check and help you out.
Could you please confirm whether you are getting any error message while accessing the websites?
May I know whether this happens for a specific website and browser or random?
Awaiting your response.
the connection was reset
I get this when signing into my account on irs.gov & tax.my.gov
We need to check whether AVG program causing this issue. Refer the below article to know how to disable AVG Anti-virus.
Temporarily disabling AVG AntiVirus protection
Please try the above steps and let us know whether you can access those sites. Thank you.
Thank you for replying.
We are sorry to hear that.
Please uninstall AVG Internet Security using the below article.
https://support.avg.com/SupportArticleView?l=en&urlname=uninstall-avg-internet-security#:~:text=reboot%20your%20PC.-,Right%2Dclick%20the%20Windows%20Start%20icon%2C%20and%20select%20Apps%20and,Account%20Control%20dialog%2C%20click%20Yes. (https://support.avg.com/SupportArticleView?l=en&urlname=uninstall-avg-internet-security#:~:text=reboot%20your%20PC.-,Right%2Dclick%20the%20Windows%20Start%20icon%2C%20and%20select%20Apps%20and,Account%20Control%20dialog%2C%20click%20Yes.)
Reboot your PC, reinstall AVG Internet Security using the below article and check if it resolves your issue.
https://support.avg.com/SupportArticleView?l=en&urlName=Install-AVG-Internet-Security&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=Install-AVG-Internet-Security&supportType=home)
If issue still persists, please feel free to contact us anytime.
We will certainly help you out.
Thank you.