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Clinton ThorogoodClinton Thorogood 

AVG PC TuneUp - process failed - oneclick.exe

Hi
I downloaded and bought AVG PC Tune up today, and it keeps crashing with the following pop-up error:
 
Following AVG processes failed:
- oneclick.exe
Would you like to send the report to AVG for analysis? (I clicked yes)
 
I run Windows 8.1 on a Microsoft Surface Pro 3
 
I get the error when part way through performing a maintenance scan with PC Tune Up, and the maintenance scan never finishes.

I have uninstalled and re-installed AVG PC TuneUp, and still get the same error.

Please help

 
Best Answer chosen by Zbynek (Avast) 
ZbynekZbynek (Avast) 
Hi Clinton,
I would like to inform you that this issue should be fixed in current BETA build (http://share.avg.com/steam/PSP/TuneUp/avg_tuh_stf_all_2015_331_beta.exe).
Thanks 

All Answers

ZbynekZbynek (Avast) 
Hi Clinton,
I would like to inform you that this issue should be fixed in current BETA build (http://share.avg.com/steam/PSP/TuneUp/avg_tuh_stf_all_2015_331_beta.exe).
Thanks 
This was selected as the best answer
wayne parkwayne park
Can anyone help? I have been reading all the comments about 1 Click Maintenance stopping with the error message and thats what I have just found today after purchasing it. Is there anyway to get it to work withoiut unistalling Chrome?
 
Alan BinchAlan Binch
@ wayne park
As per the Zbynek | AVG Employee (AVG Technologies) posting it should be fixed in the BETA build.
AVG Guru
Alan BinchAlan Binch
All Users
See posting (https://support.avg.com/answers?id=906b0000000D4cUAAS).
AVG Guru
Refael TabacmanRefael Tabacman
Thanks!

the BETA update work great!

all problem solved 
Flamen BallFlamen Ball
Problem solved when followed Zbynek instructions.  Thank you.  The BETA update solved the problem.
Charles OkezieCharles Okezie
Hi,
Thank you, the problem has been resolved by following Zbynek BETA link. 

Cheers!
Charles.
ZbynekZbynek (Avast) 
Hi all,
I am happy to see that your issue is resolved.
Thanks for posting back. 
Diana GroverDiana Grover
I am receiving the same error for 1-click however when I downloaded the fix it is not recognizing my activation code.

Please help.
Kok Cheng TangKok Cheng Tang
I am also having the same error and cannot install the beta version because I dont have the activation code. I understand tune up pro dont need a licence code. Please help.
Arthur WartenbeArthur Wartenbe
Same problem need Product Activation Key !!!   ???
Asyraf FarhanAsyraf Farhan

I have a same problem.. the link has expired. email me link
Steve BassettSteve Bassett
duplicate finder fails every time. The beta link above no longer exists. I bought this a few days ago so would expect it to be a working version. Please advise
Alan BinchAlan Binch
@ Steve Bassett
Steve, Have a look @ this AVG article (http://avgclick.me/installAVGPCTuneUp).
AVG Guru
Steve BassettSteve Bassett
I downloaded but the install failed - image attachedUser-added image
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