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Lewis KnightLewis Knight 

Recieved an email about my VPN subscription

Your email to me said my bill would be $109.00 when in the play store it says my subscription is $19.00 a year why the descrapency 
Best Answer chosen by Lewis Knight
Dinesh KrishnanDinesh Krishnan (Foundever)
Hi Lewis,

We're glad to clarify this for you.
Upon checking  your account, we see that Secure VPN awaits renewal at a charge of $109.
As we're uncertain about the subscription which you found in Play Store, would you be so kind to share us the screenshot of it for better clarity?

All Answers

Dinesh KrishnanDinesh Krishnan (Foundever)
Hi Lewis,

We're glad to clarify this for you.
Upon checking  your account, we see that Secure VPN awaits renewal at a charge of $109.
As we're uncertain about the subscription which you found in Play Store, would you be so kind to share us the screenshot of it for better clarity?
This was selected as the best answer
Lewis KnightLewis Knight
User-added imagethis is from the play store
AvinashAvinash (Avast) 
Thank you for sharing the screenshot.
Please note that the AVG Secure VPN (2 years subscription) which is awaiting renewal is for Windows devices only. The pop up in play store is the AVG Secure VPN for Android devices alone. The original price for AVG Secure VPN (2 years subscription) was $109.99 but you bought it at 34.76% discount in 2017. Since discount is not applicable on renewal, the full price is quoted in the automatic renewal notification.

We are also offering AVG Secure VPN for multi device (which can be installed on Windows, Android, Mac and iOS, up to 5 devices simultaneously). Visit https://www.avg.com/en-us/secure-vpn to know more about this product. If you would like to buy this, we can cancel the upcoming automatic renewal for AVG Secure VPN (2 years subscription) which is going to expire on 22nd July 2019.
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