you are only able to submit a request if you pay for it or you are in a trial,I am just using the free version for now, so it won't let me fill the form, thanks!
I have created a new ticket 12900772 and transferred that to concerned mobile support. They will get back to you via email with the results at the earliest possible. We request your patience.
they didn't answer my question, I just want to know why "visible cache" doesn't show up on the list on AVG cleaner any longer, or at least not on my phone.
Check the picture I've uploaded to my google drive as I couldnt attach it here for some reason, thats what it should look like,
Your case #12900772 has been escalated to the higher level. Our senior team will get back to you via email with the answer as soon as possible We request your patience.
We understand your concern.
We have a separate team for the Mobile products.
Please follow the below steps to contact our Mobile team:
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team
Thank you.
All Answers
We understand your concern.
We have a separate team for the Mobile products.
Please follow the below steps to contact our Mobile team:
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in the details and click on the option "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team
Thank you.
You're welcome, Daniel. Have a great day. Stay safe!
Are you unable to submit the request to our Mobile team?
Keep us posted.
I have created a new ticket 12900772 and transferred that to concerned mobile support.
They will get back to you via email with the results at the earliest possible.
We request your patience.
Yes, you will receive an email to the same email address.
Check the picture I've uploaded to my google drive as I couldnt attach it here for some reason, thats what it should look like,
https://drive.google.com/file/d/1XlZEl60icPVQE_Ezug2MW9hm7RbQYIGf/view?usp=sharing
Thanks a lot
Your case #12900772 has been escalated to the higher level. Our senior team will get back to you via email with the answer as soon as possible
We request your patience.