Installation purchaced AVG Ultimate on my wife's mobile
Hi. I have bought an AGV Ultimate - Upgrading - Order no. (removed) the 10/12 2020. My wife has got a new mobile (Android) and I want to install AVG on her phone. Have bought AVG Internet Security (Multi Device) - Order no. (removed). (11/11 2019). When I try to download to the mobile, I only have the opportunity to instal tha basic version? But I have bought AVG Antivirus PRO version. Please help me instal the right version on my wife's mobile. Per Oestergaard - Denmark
We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries. From your description, we see that the app on your wife's mobile awaits activation. In this regard, we'd suggest you to raise a request to them via this link. Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email. Thank you for your understanding in advance!
We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
From your description, we see that the app on your wife's mobile awaits activation.
In this regard, we'd suggest you to raise a request to them via this link.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!