AVG Support Community
Share tips and solutions on AVG Products
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AllAVG Gurus
These community experts are here to help
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Alan Binch
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Borislav Angelov
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Vladimir Bartl
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Subhadeep Kanungo
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Miloslav Serba
We are sorry to hear this. Could you provide the screenshot of error that appears on AVG app to assist further?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
It seems that you have VPN running on your mobile.
Could you turn off the VPN and check whether you are able to log into AVG account?
We appreciate your efforts.
In such case, we recommend you to contact our Android mobile team using the following link( http://avgclick.me/AVGtechnical ) select as Android in OS field, choose yes for paid version, fill out your details and click email option. Do not worry, our AVG mobile team will check and reply back to you via email.