Home Support

English

X

Select your language:

AVG Support Community

Share tips and solutions on AVG Products

Have a question?

Community topics

AVG Gurus

These community experts are here to help

  • (AB) Alan Binch
  • (BA) Borislav Angelov
  • (VB) Vladimir Bartl
  • (SK) Subhadeep Kanungo
  • (MS) Miloslav Serba
Tony PellerinTony Pellerin 

Error 0xe0060006

Struggling with installing AVG with this error code 0xeoo60006 (no internet connection) but internet is connected and working fine. 

​This is a fresh install on windows 10.  Any help is appreciated.

​Tony
BalasubramanianBalasubramanian (Avast) 
Hello Tony,
Sorry for the inconvenience caused.
Are you trying to install our AVG free antivirus?
Tony PellerinTony Pellerin
Yes the free version for now
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Hello Tony,
I apologize for the inconvenience you experienced in this case.
I request you to please follow the below steps to resolve your issue.
1.Go to the Control Panel.
2.Click Network and Internet > Network and Sharing Center > Change adapter settings.
3.Select the connection for which you want to configure Google Public DNS. For example:
To change the settings for an Ethernet connection, right-click Local Area Connection > Properties.
To change the settings for a wireless connection, right-click Wireless Network Connection >Properties.
4.Select the Networking tab. select Internet Protocol Version 4 (TCP/IPv4)  and then click Properties.
5.Under DNS section Select Use the following DNS server address:
8.8.8.8
8.8.4.4
6.Select OK.
7.Restart the computer and then try to install the product.
Please feel free to get back to us for further assistance
Thank you.
Tony PellerinTony Pellerin
Ok thanks problem solved! DNS server address can be reset to default?
Gulam Shaik MohammedGulam Shaik Mohammed (Avast)
Hello Tony,
Pleased to see that you appear to be now sorted.
Thanks for returning & posting. Gulam, AVG Customer Care.
Ask a question