Hello Tony, I apologize for the inconvenience you experienced in this case. I request you to please follow the below steps to resolve your issue. 1.Go to the Control Panel. 2.Click Network and Internet > Network and Sharing Center > Change adapter settings. 3.Select the connection for which you want to configure Google Public DNS. For example: To change the settings for an Ethernet connection, right-click Local Area Connection > Properties. To change the settings for a wireless connection, right-click Wireless Network Connection >Properties. 4.Select the Networking tab. select Internet Protocol Version 4 (TCP/IPv4) and then click Properties. 5.Under DNS section Select Use the following DNS server address: 8.8.8.8 8.8.4.4 6.Select OK. 7.Restart the computer and then try to install the product. Please feel free to get back to us for further assistance Thank you.
Sorry for the inconvenience caused.
Are you trying to install our AVG free antivirus?
I apologize for the inconvenience you experienced in this case.
I request you to please follow the below steps to resolve your issue.
1.Go to the Control Panel.
2.Click Network and Internet > Network and Sharing Center > Change adapter settings.
3.Select the connection for which you want to configure Google Public DNS. For example:
To change the settings for an Ethernet connection, right-click Local Area Connection > Properties.
To change the settings for a wireless connection, right-click Wireless Network Connection >Properties.
4.Select the Networking tab. select Internet Protocol Version 4 (TCP/IPv4) and then click Properties.
5.Under DNS section Select Use the following DNS server address:
8.8.8.8
8.8.4.4
6.Select OK.
7.Restart the computer and then try to install the product.
Please feel free to get back to us for further assistance
Thank you.
Pleased to see that you appear to be now sorted.
Thanks for returning & posting. Gulam, AVG Customer Care.