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brian austerfield AVG Secure VPN download speed
I use AVG Secure VPN on my laptop, tablet and mobile telephone.
If I temporarily disconnect the VPN Ion any device I achieve download speeds >55 Mbps
When the VPN is active I achieve speeds < 22Mbps.
I accept that the use of the VPN will probably reduce the download speed but a reduction of 50% is surely not to be expected.
Any suggestions for remedies gratefully received
brian@austerfield.org.uk
If I temporarily disconnect the VPN Ion any device I achieve download speeds >55 Mbps
When the VPN is active I achieve speeds < 22Mbps.
I accept that the use of the VPN will probably reduce the download speed but a reduction of 50% is surely not to be expected.
Any suggestions for remedies gratefully received
brian@austerfield.org.uk
Using AVG Secure VPN, you may sometimes experience a slower internet connection. This is because VPN encrypts traffic and data before sending it to a server. This process may cause slower, but safer internet connection. This is the usual behavior.
From the screenshots, we haven't found a major difference in the internet Speed (28.20 Mbps and 22.66 Mbps).
Could you turn OFF AVG Secure VPN and test your net speed once? Attach the screenshot here to assist further.
All Answers
We're glad that you're aware of the speed reduction while using VPN. However, you may sometimes experience a slower internet connection when using Secure VPN. This is because VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
In this regard, you can try connecting to different locations (server) in Secure VPN, to identify the server that provides better connectivity. Usually, the optimal location would provide better connectivity.
Thank you for your understanding in advance!
To test network speed, use this link (http://www.speedtest.net).
Using AVG Secure VPN, you may sometimes experience a slower internet connection. This is because VPN encrypts traffic and data before sending it to a server. This process may cause slower, but safer internet connection. This is the usual behavior.
From the screenshots, we haven't found a major difference in the internet Speed (28.20 Mbps and 22.66 Mbps).
Could you turn OFF AVG Secure VPN and test your net speed once? Attach the screenshot here to assist further.
Screenshots attached
Regards
Brian Austerfield
We are checking with our senior team about this behavior and keep you posted as soon as we receive an update from them.
Your patience is much appreciated.
have there been any developments yet from the senior team??
Regards
Brian Austerfield
We are sorry for the delay.
Your case is being reviewed by our senior team and will let you know the status once we receive an update from them.
Thank you for your continued patience.
We'd a check with our senior team and confirmed this is the normal behavior.
Could you please let me know whether you are using Wired or Wireless internet connection?
If you are using Wireless medium, please try connecting LAN cable and verify the speed.