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José SimõesJosé Simões 

Renovação abusiva automática sem me consultarem?

Renovaram indevidamente o serviço sem minha autorização prévia. Não aceito a renovação e exijo o reembolso  do valor cobrado (ID # removed)
Best Answer chosen by José Simões
Dinesh KrishnanDinesh Krishnan (Foundever)
Hi Jose,

The support available here is in English currently. You can for example use Google Translator (https://bit.ly/2xAiEc8) for translation purpose.
We acknowledge your refund request. As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.

All Answers

Dinesh KrishnanDinesh Krishnan (Foundever)
Hi Jose,

The support available here is in English currently. You can for example use Google Translator (https://bit.ly/2xAiEc8) for translation purpose.
We acknowledge your refund request. As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.
This was selected as the best answer
José SimõesJosé Simões
Não recebi qualquer alerta da AVG  acerca da renovação do  vosso serviço, como é afirmado no vosso email!. Por isso, não dei o meu consentimento. Por outro lado, a data da renovação só foi em 21 de Setembro último. Não aceito a falta de ética. Aguardo que me devolvam o valor de €44,99, cobrado indevidamente.
Rakshith RajkumarRakshith Rajkumar (AVG)
We recognize your request for a refund, José
As requested, I started the € 44.99 refund
The refund will be returned to the payment method used to make your purchase in 5 business days.
José SimõesJosé Simões
Fico sensibilizado e agradecido com a vossa atitude comercial de me reembolsarem o valor em questão. Um abraço de simpatia. Continuarei atento aos vossos produtos. Obrigado.
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