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MALCOLM COCKROFTMALCOLM COCKROFT 

VPN logon

Hello when i try to log on to VPN, window says my TRIAL has expired, and i must buy
But my account says :- 

Order Number: 701-6960092

Order Date: March 3, 2017

Includes:

  • AVG Internet Security - Unlimited (1-year subscription)
  • AVG Secure VPN (1-year subscription)
Sarath RajagopalSarath Rajagopal (Avast)
Hi Malcolm,
We apologize for the issue caused to you and lets work together to fix the issue. In-order to resolved this please kindly follow the below steps.
Open AVG->Please click on the email address you have connected the AVG interface->Click on log out from admin->Also click on Leave the network.
After this please click on Connect and Login to AVG my account again as admin, then please kindly check with the AVG secure VPN status.
If the issue persists, Please contact us again, We are always here to help you with your issue.
Thank you.
Blossom JacksonBlossom Jackson
My namee is Blossom Jackson and have a number of Avg Products. Paid for VPN ON 6 NOVEMBER, .Not showing on my payments. Tried down laoading several times and your site is still requesting-'Buy'
When can I start using the prduct that I have purchased, I have now spent hours sorting this out!
KarthikeyanKarthikeyan (Foundever) 
Hello Blossom,

I will help you in checking your AVG subscription. Please create a new community post with your AVG account, so we can locate your products and help you further with your query.
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